Job Description
<ul><li>Work Term: Permanent</li><li>Work Language: English</li><li>Hours: 35 to 40 hours per week</li><li>Education: College/CEGEP</li><li>Experience: Experience an asset</li><li>or equivalent experience</li><li><h2>Asset languages</h2><br></li><li>Mandarin</li><li>Cantonese</li><li><h2>Work setting</h2><br></li><li>Willing to relocate</li><li>Travel agency</li><li><h2>Tasks</h2><br></li><li>Calculate cost of travel and accommodations</li><li>Handle reimbursement in case of transportation and hotel reservations cancellation</li><li>Recommend suitable products</li><li>Supervise clerical staff or other travel counsellors</li><li>Sell travel products and travel insurance</li><li>Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events</li><li>Attend to cancellations and schedule changes</li><li>Develop contact lists</li><li>Make transportation and accommodation reservations using computerized reservation and ticketing system</li><li>Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs</li><li><h2>Certificates, licences, memberships, and courses</h2><br></li><li>Travel Industry Council of Ontario (TICO)</li><li><h2>Computer and technology knowledge</h2><br></li><li>Travel software packages</li><li>Amadeus</li><li>MS Office</li><li><h2>Travel bookings</h2><br></li><li>Leisure travel</li><li>Individual travel</li><li>Group travel</li><li>Domestic travel</li><li>International travel</li><li>Cruise ship</li><li><h2>Work conditions and physical capabilities</h2><br></li><li>Attention to detail</li><li>Work under pressure</li><li><h2>Personal suitability</h2><br></li><li>Efficient interpersonal skills</li><li>Excellent oral communication</li><li>Initiative</li><li>Organized</li><li>Team player</li><li>Accurate</li><li><h2>Financial benefits</h2><br></li><li>Bonus</li><li>Commission</li><li><h2>Other benefits</h2><br></li><li>Free parking available</li><li>Learning/training paid by employer</li><li>Other benefits</li></ul>
