Office Manager

Job Description

<p><b> Role: </b> Office Manager/ Receptionist <p><b> Location: </b> Mississauga (5 Days In-Office)</p><p><b> Length: </b> 12 Month Contract (Potential for Extension)</p><p><b> Rate: </b> TBC </p><p></p><p></p><p><b> Job Summary: </b></p><p></p><p></p><p> Hays has partnered with a leading global logistics company based in Mississauga, ON. We are seeking a highly organized and detail-oriented Office Manager/ Receptionist to support our clients operations team. This candidate will be required to <b> work in-office 5 days per week </b> . </p><p></p><p></p><p></p><p><b> Key Responsibilities </b></p><p></p><ul><li> Answer and redirect calls professionally; escalate media or high-profile inquiries </li><li> Transfer irate callers to escalation desk; support resolution process </li><li> Admit couriers and visitors; direct them to appropriate staff </li><li> Manage package deliveries and mailroom support </li><li> Coordinate with vendors; restock office and kitchen supplies </li><li> Maintain clean and organized office environment </li><li> Handle office space and amenity requests; liaise with property management </li><li> Administer space reservation system </li><li> Submit and track maintenance and cleaning work orders </li><li> Manage building access cards and departmental tracking </li><li> Monitor office cleanliness and condition </li><li> Support fire drills and emergency evacuations; participate in safety committee </li><li> Schedule reception coverage and train backup assistants </li></ul><p></p><p></p><p><b> Who You Are </b></p><p></p><ul><li> Experienced: Minimum 2 years in an office support or administrative role. </li><li> Professional and Outgoing: You bring energy, polish, and a people-first attitude to every interaction. </li><li> Communicative: Exceptional written and verbal communication skills; comfortable sending out communications to HQ staff and stakeholders. </li><li> Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). </li><li> Stakeholder-Focused: Able to work effectively with internal teams and external partners. </li><li> Organized and Observant: You keep your finger on the pulse of office activity and anticipate needs before they arise. </li></ul><p></p>