Information Technology Operations Specialist
Tekgence Inc
Toronto
Job Description
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Please find the Job Description below
- Provide efficient operational support and resolve inquiries, issues, and incidents promptly.
- Monitor systems and application availability; escalate or resolve service delivery issues.
- Execute change activities on time while minimizing business risk.
- Maintain strong knowledge of tools, processes, and technology components.
- Communicate incident updates to business partners and act as an information resource for the team.
- Prioritize workload effectively and support team members during critical issues.
- Ensure accurate and timely updates on service problems and follow through until resolution.
- Identify opportunities to improve operational efficiency and contribute to knowledge sharing.
Experience & Education
- Undergraduate Degree or Technical Certificate.
- 2–5 years of experience in application or systems support.
- Strong communication and problem-solving skills.
- Ability to work independently on moderately complex tasks.
- Experience collaborating with cross-functional teams and vendors.
How to Apply
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- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with Tekgence Inc in Toronto.
Is this a remote position?▼
This appears to be an on-site role in Toronto.
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How can I improve my application?▼
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What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.
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