Executive Assistant to General Manager

Job Description

Are you passionate about bubble tea businesses?

Are you someone who always thrives to grow and accomplish more?

If yes, join us today! If not now, when?

If not me, who?

Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and the USA. As a rapidly expanding business, we want you to join our team and grow with us! There is huge growth potential, and we welcome anyone who is up to a challenging yet rewarding journey!

Position Description:

• Reporting to the General Manager, you will play a critical role in ensuring the seamless and efficient operation of the leadership team and key stakeholders.
• You will proactively manage the General Manager's schedule, coordinate meetings, events, and travel arrangements, and consistently deliver accurate, high-quality administrative support.
• You will demonstrate sound independent judgment, exceptional attention to detail, and represent the organization with professionalism, discretion, and reliability at all times.

Major Elements of the Role:

• Calendar Management: Proactively manage and optimize executives' calendars by anticipating priorities, resolving scheduling conflicts, and efficiently rearranging meetings as needed.
• Meeting Preparation: Coordinate end-to-end meeting logistics, including scheduling, confirming attendees, preparing agendas, and ensuring all required materials are distributed in advance.
• Professional Representation: Consistently represent the organization with the highest level of professionalism when interacting with senior leaders, external partners, and employees at all levels.
• Communication & Coordination: Oversee the logistical coordination of management meetings, workshops, special projects, and events, while supporting clear and effective communication across departments and business units.

Qualifications:

• No previous experience required.
• Post-secondary education in Business Administration, Office Administration, or a related field is preferred.
• Strong time management, organizational skills, and attention to detail, with the ability to manage multiple priorities effectively.
• Adaptable, responsive to direction, and able to thrive in a fast-paced environment.
• Collaborative, proactive, and eager to learn and grow professionally.
• Excellent written and verbal communication skills in English; proficiency in Mandarin and/or Cantonese (written and verbal) is considered an asset.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Working in-store is required for this position