Business Analyst- Salesforce 7+ years of experience
Job Description
Business Analyst – Salesforce (7+ years of experience)
Responsibilities
- Work with Business and technology partners to Define, document and translate business requirements into detailed functional specifications, considering non-functional requirements.
- Research and analyze current state system capabilities and define technology solutions options and recommendations.
- Document in the form of epics, stories, wireframes, business rules, and acceptance criteria. Ensuring stories are "ready" for upcoming sprints.
- Assist testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
- Contribute to project management activities such as: scoping and estimating project efforts, identifying risks and recommending mitigation measures, communicating activity status, as well as escalating and communicating possible issues.
- Participate in quality management reviews, including designs, prototypes and other requirements work products.
- Work closely with stakeholders to determine solutions, assess impact to existing work processes and systems, and pinpoint how to manage integration.
- Provide operational and process-related analysis and support.
- Respect existing processes and standards including requirements management and project management disciplines, technology delivery and business technology architecture escalating issues as needed.
- Gain knowledge in own area, stay abreast of technology trends and developments, develop expertise in services, applications, infrastructure, analytical tools and techniques, business domains and their products and services.
- Support a positive work environment that promotes services to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest
- Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
- Illustrate the five key guiding principles: Adopt an enterprise-wide approach, ensure secure and stable operations, automate and modernize systems, focus on delivery outcomes and foster speed.
Requirements
- Bachelor’s degree with more than 7-8 years relevant experience as a Salesforce Business Analyst professional
- Commitment to applying advanced to expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.
- Advanced to expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules.
- Ability to work independently as the senior or lead system analyst and coach or guide team.
- Experience and comfort level acting as a subject matter expert and consultant.
Certifications Preferred
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology and Health Care Provider
Industries
Information Services and Hospitals and Health Care
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How to Apply
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