Wait Staff

Wait Staff

At Mississauga Convention Center, we are looking for a professional and friendly Wait Staff to join our team! Your main goal in this position should be to ensure the highest level of Guests’ satisfaction and provide an outstanding event experience. WAIT STAFF provides a warm welcome to our guests as they arrive. They can help with coat checks and collecting and storing other items. They usher guests to their Salons, tables and answer any questions about the venue ensuring an outstanding guest experience at all times.

Wait Staff duties and responsibilities:

• Welcome customers and help with coat checks and collecting and storing other items
• Welcome customers and lead them to their seats
• Introduce our menus and describe different dishes and drinks
• Deliver orders to the table in a timely manner
• Adhere to food, sanitary and safety standards
• Inspect the quality and looks of the dishes, making sure they uphold standards
• Identify and resolve any special requirements, wants and needs of customers
• Handle complaints
• Collaborate closely with other staff members

Wait Staff requirements and qualifications:

• 1 year of experience as a wait staff or similar role
• Customer oriented approach
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Maintaining clean and hygienic conditions

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