Kinka Family
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- Head office
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Manage incidents
- 1 to 2 people
- CompTIA Security+ Certification
- Information technology infrastructure library (ITIL) Certification
- Network+ Certification
- Android
- Information Technology Infrastructure Library (ITIL)
- iOS
- MAC
- Linux
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Servers
- Desktop applications
- File management software
- Security software
- Word processing software
- Presentation software
- Mail server software
- Database software
- Programming languages
- Mac OS
- Python
- JavaScript
- MS Office
- MS Windows
- SQL
- SharePoint
- Spreadsheet
- TCP/IP
- Wireless networks
- WordPress
- Public transportation is available
- Dental plan
- Health care plan
- Bonus
- Group insurance benefits
- Life insurance
Work setting
Tasks
Supervision
Certificates, licences, memberships, and courses
Computer and technology knowledge
Transportation/travel information
Health benefits
Financial benefits
To apply, please visit the following URL:https://en-ca.whatjobs.com/pub_api__cpl__77310129__4809?utm_campaign=publisher&utm_medium=api&utm_source=4809&geoID=6225→