Soft Goods Department Manager Winnipeg

Job Description

Soft Goods Department Manager – Winnipeg

We’re currently looking for a Department Manager to join our team in Winnipeg. MEC is a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself.

Overview

You’ll lead the Soft Goods department, manage a high‑performing crew, and create an engaging culture that supports members’ adventures.

Responsibilities

• Promote MEC principles, culture, vision, and purpose to all store staff.


• Ensure store operations are efficient, consistent, and deliver an awesome member experience.


• Identify store hiring needs, manage recruitment and selection, and stay within payroll budgets.


• Conduct regular check‑ins with all store staff to keep communication open and gather feedback on staff satisfaction, fostering a positive workplace culture in line with MEC values.


• Maintain the store’s visual presentation to deliver an outstanding experience for everyone who steps inside.


• Create a healthy, safe work environment for staff and store visitors.


• Continuously learn about new products, technology, and features.


• Help more people in Canada get active outside, planning for families or backcountry expeditions.

Qualifications

• Passionate about the outdoors and teamwork.


• “Can do” attitude with strong learning drive.


• Integrity, customer focus, initiative, character, and teamwork.


• Excellent customer service mindset and membership experience.


• Physical ability: lift 50 lb and walk 10,000 steps per day.


• At least one year of experience in a similar retail role.


• Strong organization and multitasking skills.


• Demonstrated conflict management, communication, ambiguity handling, and results driving in retail.


• Curious about gear with willingness to learn.

Benefits

• Competitive salary and bonus program.


• Variable annual incentive plan.


• Staff discount and pro deals.


• Equipment demonstration program (free gear rental for staff).


• Field experience programs to apply outdoors.


• Lots of training and product knowledge.


• Health benefits (medical and dental), life insurance.


• RRSP employee matching.


• Paid sick days, tuition reimbursement, paid volunteerism, growth opportunities.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development