
Soroc Technology
CAREER OPPORTUNITY
Job Title: ServiceNow Developer
Status: 6 month contract(Renewable)
Location: Toronto Financial District(Hybrid)
Position Reporting To: ServiceNow Team Lead or Equivalent
Summary: Our client is looking for a ServiceNow Developer for a 6 month contract position.
*Key Responsibilities:
- Design, develop, and implement ServiceNow solutions and applications
- Customize ServiceNow applications and facilitate the rollout of new applications and modules
- Develop workflows, business rules, client scripts, UI policies, and UI actions
- Integrate ServiceNow with other systems and third-party tools
- Maintain and enhance existing ServiceNow modules and applications
- Troubleshoot and resolve technical issues related to ServiceNow
- Collaborate with stakeholders to gather and analyze requirements
- Ensure ServiceNow solutions are aligned with business goals and objectives
- Create and maintain documentation for ServiceNow configurations, customizations, and integrations
- Stay updated with the latest ServiceNow features and best practices
* Day-to-Day Duties and Responsibilities:
- Application Development: Design and develop custom ServiceNow applications and solutions using ServiceNow Studio and scripting languages such as JavaScript and Glide.
- Customization and Configuration: Customize ServiceNow applications, including Incident, Problem, Change, Service Catalog, Knowledge, and CMDB. Configure workflows, business rules, client scripts, UI policies, UI actions, and ACLs.
- Integration: Integrate ServiceNow with other enterprise systems and third-party tools using REST/SOAP APIs, MID Server, and IntegrationHub.
- Maintenance and Enhancement: Maintain and enhance existing ServiceNow modules and applications to improve functionality and performance. Implement updates and patches as needed.
- Troubleshooting: Troubleshoot and resolve technical issues related to ServiceNow applications and integrations. Provide support to end-users and stakeholders.
- Requirements Gathering: Collaborate with business stakeholders, process owners, and IT teams to gather and analyze requirements. Translate business needs into technical specifications and solutions.
- Documentation: Create and maintain comprehensive documentation for ServiceNow configurations, customizations, and integrations. Ensure documentation is up-to-date and accessible to relevant stakeholders.
- Quality Assurance: Conduct testing and validation of ServiceNow solutions to ensure they meet business requirements and quality standards. Perform unit testing, regression testing, and user acceptance testing (UAT).
- Continuous Learning: Stay updated with the latest ServiceNow features, releases, and best practices. Participate in training and certification programs to enhance skills and knowledge.
Education:
- Must have a Post Secondary diploma or Bachelor’s degree in Computer Science, Information Technology, or related field.
Experience Level: Minimum 3 plus years of relevant experience in ServiceNow Development and Administration.
* Required Skills and Technologies:
- ServiceNow Platform: Proficiency in ServiceNow development, administration, and customization
- Scripting Languages: Strong knowledge of JavaScript and Glide scripting
- APIs and Integrations: Experience with REST/SOAP APIs, MID Server, and IntegrationHub for integrating ServiceNow with other systems
- Web Technologies: Understanding of web technologies such as HTML, CSS, and AngularJS
- Database Management: Familiarity with relational databases and SQL
- ITIL Framework: Knowledge of ITIL principles and practices
- Project Management Tools: Experience with project management and collaboration tools like Jira, Confluence, or Microsoft Teams
- Soft Skills: Strong problem-solving skills, excellent communication and collaboration abilities, attention to detail, and ability to work independently and in a team environment
Certifications:
- ServiceNow Certified Application Developer
- ServiceNow Certified System Administrator
- ITIL Foundation Certification
- ServiceNow Certified Implementation Specialist
Salary Range:
- Competitive and commensurate with experience
To apply, please visit the following URL:https://en-ca.whatjobs.com/pub_api__cpl__77283535__4809?utm_campaign=publisher&utm_medium=api&utm_source=4809&geoID=6225→