Service Advisor

Job Description

<h3>Job Description</h3><p>Job Description<p><p><p>Looking for an exciting job in Courtenay with a top employer? Join Comox Valley Toyota, part of Trotman Auto Group, recognized as one of the best places to work in Courtenay!</p><p></p><p><strong>Why Work With Us?</strong></p><p>At Comox Valley Toyota, we’re not just selling and servicing cars – we’re delivering exceptional customer experiences. As a Service Advisor, you&#39;ll be part of a dynamic team. Your skills and expertise keep customers satisfied and vehicles on the road!</p><p></p><p><strong>What We Offer:</strong></p><p>· A rewarding career with a top automotive group in BC</p><p>· Permanent Role with a Competitive Salary</p><p>· Benefits - Access a wide range of medical, dental, and mental wellness services to keep you and your family healthy.</p><p>· A supportive and innovative workplace culture</p><p>· Career Growth and Development: Access to paid training, NADA courses for various departments, and internal professional and career development opportunities.</p><p></p><p></p><p><strong>Who We’re Looking For:</strong></p><p>✔ Passionate about cars and customer service<br />✔ 1+ years experience as an automotive service advisor or related role</p><p>✔ Proficiency in MS Office, Outlook, DMS system experience (e.g. PBS, CDK, Keyloop Serti or any similar DMS)</p><p>✔Strong communication, Excellent interpersonal and relationship-building skills</p><p>✔ Motivated to grow in a fast-paced environment</p><p></p><p><strong>Schedule:</strong> Full-Time; Monday to Friday</p><p><strong>Compensation</strong>: $60,000-$80,000 annually<strong><br><br></strong></p><p><strong>What your day will look like:</strong></p><p>· Customer Service: Provide top-notch service by listening to customer concerns and understanding their needs</p><p>· Inspections and Quotes: Perform thorough multi-point inspections and compile accurate quotes using MPI Software</p><p>· Warranty and Contracts: Verify warranty coverage and explain coverage and exclusions to customers.</p><p>· Communication and Follow-Up: Maintain effective communication with Service Technicians and keep customers updated on their vehicle&#39;s status.</p><p>· Maintenance Recommendations: Use your expertise to recommend necessary repairs and maintenance based on customer descriptions and service history.</p><p></p><p><strong>Apply Now</strong> and take the next step in your career! Join one of Canada’s Best Managed Companies.</p><p><em> </em></p><p><em>Trotman Auto Group is an equal-opportunity employer. Only selected candidates will be contacted.</em></p></p></p></p>