Senior Salesforce Business Analyst

  • Full Time
  • Toronto


Senior Salesforce Business Analyst (Capital Markets )

Location Address: Hybrid (1 day/week), Toronto


• Work closely with end users, and business teams to understand business needs, conduct gap analysis and requirements assessments as needed

• Partner with Architecture to understand the design and integration

• Create impact analysis documents, User stories, and Design workflows for implementation

• Deliver and enhance new and current solutions and applications

• Be involved in the full life cycle of a project, responsible for producing actionable and complete specifications, writing production quality code, and implementation

• Understand existing database schema, identify gaps, and recommend solutions

• Design test sets and automate them where possible, including functional and non-functional testing, regression testing as well as performance testing

• Support the solution in production (as needed)

• Improve the end-user experience by finding scalable solutions and addressing complex ad hoc queries.

• Effectively communicate with technical and non-technical audiences

• Coach and train end users (as needed).

• Participate and run SCRUM Meetings (as needed).

Must-Have Skills:

1. 8+ years’ experience as a BSA, with 3+ years’ experience as a technical lead

2. 2+ years’ recent experience with Salesforce CRM

3. Recent experience writing intermediate SQL queries

– Financial services experience is a plus around AML, KYC, and/or Compliance

Capital Markets experience is a plus

The ideal candidate will have very strong Salesforce experience.

They would be a strong lead, who has significant experience with integration and enterprise-level solutions. We are seeking a Salesforce SME/ technical solutions lead