Senior Parking Manager

Job Description

<h3>Job Description</h3><p>Job Description<p>Description<p>The Assistant Manager ensures the safe and efficient parking operations, while delivering a service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including staff management, revenue control, safety, and client relations. </p><br />Key Responsibilities<p><br /></p><ul><li>Assist in the supervision of location staff including delegating, <span >coaching/developing,</span> monitoring performance, and ensuring compliance with all company standards </li><li>Provide support to Operations Manager regarding hiring, onboarding, scheduling, and training new employees </li><li>Act as a point of contact to client tor Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship </li><li>Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion </li><li>Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness </li><li>Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required </li><li>Fill in to provide coverage for front line positions, as needed </li><li>Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests </li><li>Immediately respond to reports of accidents, incidents, or safety concerns </li><li>Communicate professionally at all times with guests, client, and teammates </li></ul><br />Skills, Knowledge and Expertise<ul><li>At least 18 years of age </li><li>Excellent written and oral communication skills </li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) </li></ul><br />Benefits<ul><li>Medical/Vision </li><li>Dental </li><li>Life Insurance </li><li>AD&D </li><li>STD </li><li>LTD - offered based on employee group </li><li>RRSP - offered based on employee group </li><li>EAP - offered based on employee group </li><li>Vacation </li></ul><p><br /></p><p><br /></p></p></p>