Senior Business Analyst

Job Description

<p><b>Key Responsibilities</b></p><ul><li>Gather and document business requirements through interviews, workshops, and data analysis.</li><li>Translate business needs into technical specifications for development teams.</li><li>Conduct process mapping, gap analysis, and feasibility studies to identify improvement opportunities.</li><li>Collaborate with IT, operations, and end-users to ensure projects align with organizational goals.</li><li>Support user acceptance testing (UAT), training, and post-implementation reviews.</li><li>Monitor project progress, identify risks, and recommend solutions to ensure on-time delivery.</li><li>Stay current with industry trends and best practices in IT business analysis.</li></ul><p><br></p><p><b>Required Qualifications</b></p><ul><li>Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.</li><li>5+ years of experience as an IT Business Analyst or in a similar role.</li><li>Proven expertise in requirements elicitation, process modelling (e.g., BPMN, UML), and tools like Jira, Confluence, or Microsoft Visio.</li><li>Strong understanding of IT systems, software development lifecycle (SDLC), and agile methodologies.</li><li>Excellent communication and interpersonal skills, with the ability to present complex ideas to non-technical audiences.</li><li>Analytical mindset with problem-solving abilities and attention to detail.</li></ul><p><br></p><p><b>Preferred Skills</b></p><ul><li>Certification such as CBAP (Certified Business Analysis Professional), PMI-PBA, or equivalent.</li><li>Experience in industries like finance, healthcare, or e-commerce.</li><li>Familiarity with data analytics tools (e.g., SQL, Tableau) or ERP systems (e.g., SAP, Oracle).</li><li>Knowledge of emerging technologies like AI, cloud computing, or cybersecurity.</li></ul><p><br></p><p><b>What We Offer</b></p><ul><li>Competitive compensation, based on experience.</li><li>Comprehensive benefits including health insurance, paid time off, and professional development opportunities.</li><li>Flexible work environment with hybrid options and wellness programs.</li><li>A collaborative culture that values innovation, diversity, and work-life balance.</li></ul><p></p>