Senior Accident Benefits Claims Representative (Hybrid Remote- Permanent)

VTRAC Consulting Corporation (WBE)

VTRAC Consulting Corporation Intelligent SolutionsThank you for applying to VTRAC opportunities. Please e-mail your resume as a MS-WORD document in confidence Subject: Senior Accident Benefits Claims Representative (Permanent), Attention: or call: (647) 598 1825.Position#: 24159Position: Senior Accident Benefits Claims Representative (Hybrid Remote- Permanent)Position Type: PermanentNo. of Positions: 1Location: Kitchener-Waterloo, ONResponsibilitiesEmploy advanced adjudication skills to manage a diverse caseload, including cases of catastrophic impairment, adhering to regulatory standards.Serve as a mentor, guiding junior and intermediate staff members to enhance their skills and proficiency.Demonstrate expertise in alternative dispute resolution (ADR) processes, leading LAT case conferences independently.Provide strategic direction to defense counsel, ensuring alignment with organizational objectives.Maintain meticulous electronic file records, embracing our commitment to a paperless work environment.Monitor and assess reserve adequacy in accordance with company policies and guidelines.Uphold daily claims procedures in alignment with legal, regulatory, and privacy standards.Interact with claimants and legal representatives with courtesy and professionalism, fostering positive relationships.Cultivate strong customer relationships through unwavering professional accountability and dedication to excellence.QualificationsPossess a minimum of 8 years’ experience in handling AB claims, with extensive expertise in catastrophic file management.Prior experience in auto property damage adjusting roles.Thorough understanding of the Ontario Automobile Policy (OAP 1) and Ontario Statutory Accident Benefits Schedule (SABS).Completion of a college diploma or post-secondary certificate.Exceptional communication skills, both verbal and written.Strong organizational abilities, with a keen eye for detail.Preferred enrollment in or completion of the Chartered Insurance Professional (CIP) program.We thank all candidates in advance.

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