Convoy Supply
Sales Manager, Residential Building Materials
Position Summary
The successful candidate will maintain Convoy’s high standards of integrity and service in the building materials industry. This role is responsible for developing and maintaining long-term, mutually beneficial relationships with builders, contractors, and consumer clients.
This role can be located anywhere between Hamilton, Kitchener or London.
This position will oversee Ontario West.
Responsibilities
Must be able to accurately read and interpret blueprints, and to effectively use electronic software and systems (Salesforce, etc.) to quote, sell and order products for customers
Must be comfortable calling on job sites and talking to General Contractor’s or Project Manager’s
Local travel within the regional area of the working branch. Must have a valid driver’s license and driving history in compliance with company policy
Ideally will spend approximately 80% of time prospecting, and communicating with potential or current customers
Acquire new clients through prospecting, networking, and calling on job sites within the assigned territory
Responsible for all field activity among assigned, prospected, and converted accounts, including customer relations, product application and stability, product sales and delivery, service and product installation instruction and collections
Ensure quotes and orders are accurate and follow’s company sales processes.
Ensures customer issues (i.e. service, billing or payment, delivery, etc.) are addressed promptly
Assist in providing prompt delivery by effectively understanding and communicating appropriate product lead times and accurate customer need dates
Inform customers of business changes such as product offering, pricing, or assembly options
Participate in various departmental and interdepartmental training as required
Excellent communication skills must be able to connect with customers
Provide reports on customers and projects in your territory as requested by management
Able to work flexible hours beyond regular branch office hours to make contact with contractors
Be accessible and responsive to the requests of customers
Requirements
Must possess basic computer knowledge including Customer Relationship Management data bases, Microsoft Office (Excel) and Salesforce
2-3 years of experience in a sales role, preferably in the construction industry, which includes:
-Business development activities including prospecting and networking for potential clients
-Visiting jobsites for specifications, products (must be physically fit)
-Meeting with installers for potential clients
Solid understanding of the Commercial Roofing and siding/construction industry
Previous commercial/residential roofing sales experience
Able to travel, have a valid driver’s license and clean driving record
Ability to read and understand construction specifications, drawings, and technical data
Able to make cold-calls and always looking for new sales opportunities within assigned territory
Excellent communication skills and confidence; must be able to connect with customers to schedule appointments, discuss new products and pricing
Work with other team members to ensure excellent customer service
Provide accurate quotes and orders and ensure excellent customer service for billing, payment, and delivery services
Able to solve practical problems and deal with a variety of situations where only limited standardization exists.
Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; benchmark state-of-the-art practices; participate in professional societies
Able to work flexible hours beyond normal branch office hours in order to make contact with contractors. Need to be accessible and responsive to the requests of customers
Able to interpret a variety of instructions whether in written, oral, diagram or schedule format
Proficient in speaking, reading, and writing in English
The Offer
Competitive salary
Flexible Benefit options
Paid sick time
Short and long term disability coverage
Employee referral bonus program
Paid training/tuition reimbursement
Overtime available in peak periods
Internal Promotions
Company Overview
Convoy Supply, founded in 1972, is a leading wholesale distributor of construction materials with over 40 locations across North America.
Convoy prides itself on being the most responsive, problem-solving and fun place for our customers to conduct business.
Convoy can be a job or a career. Find out more at:
careers/overview
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