Restaurant Supervisor

Job Description

Job Description

Job Description

3 Brasseurs is a growing company that takes its social responsibilities seriously and places people at the heart of its decisions and strategy.

We are looking for enthusiastic individuals to join a close-knit team and share our passion for on-site brewed beer in a warm and welcoming atmosphere.

Being a manager with us means working in a participative management style, while enjoying autonomy and responsibility. Our Supervisor position is a full role that provides excellent development opportunities to build a career with us!

Joining the 3 Brasseurs team means enjoying these benefits:

• Group insurance covered 55% by the employer

• Employee Assistance Program fully paid by the employer

• Employee meal discounts

• Fast-track career advancement opportunities within the company

• A company culture focused on personal and professional growth

• A dynamic team and friendly work environment

• Free employee parking

Position Overview
Reporting to the Restaurant Manager, the Supervisor supports the oversight and supervision of staff, ensuring team performance and the proper execution of delegated tasks. As a brand ambassador, the Supervisor embodies the company's values and represents upper management with professionalism. All actions and decisions are guided by collective success, service excellence, and the well-being of both customers and employees.

This role offers a career development opportunity leading to a management position. It is intended for an experienced team memberwhether a server, bartender, or support staffwho demonstrates a strong work ethic and adherence to the company's best practices.

Main Responsibilities:

• Ensure service quality and atmosphere meet company and management standards.

• Manage workflow to guarantee smooth and efficient service.

• Evaluate daily performance through observation and actions, then provide coaching.

• Help identify career development opportunities for team members.

• Assist in resolving employee issues and conflicts.

• Oversee quality control and ensure standards, protocols, and regulations are respected.

• Communicate organizational needs so employees are set up for success.

• Supervise and act as a reference point for employees, offering guidance, support, and compassion.

• Step in to assist management when needed.

• Act as a liaison between staff and management, fostering strong communication.

Qualifications for Success

Experience

• 6 months to 1 year of supervisory or leadership experience in the restaurant or hospitality sector (an asset).

• Hands-on floor experience with a solid understanding of restaurant operations.

Skills & Competencies

• Excellent communication skills in French and the ability to communicate in English.

• Strong customer service orientation and ability to prioritize during high-volume periods.

• Natural leadership and team spirit.

• Motivation to learn and develop management skills.

• Ability to support the team in sales management and operational efficiency.

• Strong coaching, motivating, and training abilities.

• Conflict resolution skills and ability to maintain a positive work environment.

• Positive, dynamic attitude with a drive to take on challenges.

• Attention to detail and rigor in task execution.

Work Schedule

• Full-time or Part-time

• Availability from Monday to Sunday with 2 days off per week.

• Participation in both opening and closing shifts on a rotational basis.

• Flexible hours: days, evenings, and weekends depending on restaurant needs.