Production Supervisor

Job Description

<h3>Job Description</h3><p>Job Description<p><p><p>Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, &#39;better-for-you&#39; snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.</p><p>We&#39;re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you&#39;ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that&#39;s what makes the journey worthwhile.</p><p>So, lace up your boots and let&#39;s tackle the climb together.</p><p>You can learn more about us at <span >www.riversidenaturalfoods.com.</span></p></p><p></p><p><strong>Position Summary/Objective: </strong></p><p>The Manufacturing Production Supervisor oversees daily production operations to ensure products are manufactured safely, efficiently, and in accordance with quality standards. This role manages production staff, coordinates workflow, and collaborates with other departments to meet production goals and continuous improvement initiatives.</p><p></p><p><strong>Roles and Responsibilities</strong></p><p></p><p><strong>Demonstrate and uphold Riverside Core Values.</strong></p><p></p><ol><li><strong>Health, Safety, and Compliance</strong></li></ol><ul><li>Champion a safety-first culture, modeling compliance with all health and safety regulations.</li><li>Conduct daily safety inspections and correct unsafe behaviors immediately.</li><li>Investigate and report incidents, near misses, or hazards.</li><li>Ensure proper PPE, lockout/tagout, and Safety procedures are followed.</li></ul><p></p><ol><li><strong>Quality Assurance</strong></li></ol><ul><li>Ensure adherence to product specifications, GMP, HACCP, and BRC standards.</li><li>Collaborate with Quality Assurance to prevent and address deviations or non-conformances.</li><li>Conduct or participate in root cause analyses (RCA) when required, documenting findings and corrective & preventative actions.</li></ul><p></p><ol><li><strong>Production Management</strong></li></ol><ul><li>Plan and coordinate production schedules to meet daily and weekly output targets.</li><li>Allocate labor, materials, and equipment to maximize productivity and minimize downtime.</li><li>Maintain 85% floor presence to directly monitor workflow, equipment performance, and operator effectiveness.</li><li>Adjust production activities in real time based on output, staffing, or process constraints.</li><li>Track key performance metrics (OEE, yield, scrap rate, downtime, etc.) and communicate results.</li><li>Drive a continuous improvement mindset on the floor by encouraging operators to identify inefficiencies, propose solutions, and take ownership of process improvements.</li></ul><p></p><ol><li><strong>Floor Leadership and Engagement</strong></li></ol><ul><li>Lead by example on the plant floor, ensuring visibility and accessibility to the team.</li><li>Conduct regular walk-throughs to monitor safety, quality, and productivity.</li><li>Coach and correct behaviors immediately to reinforce standards and expectations.</li><li>Hold daily shift huddles to review goals, issues, and performance results.</li><li>Foster a culture of accountability, respect, and teamwork through consistent floor presence and communication.</li><li>Work with P&V on employee relations matters, including conflict resolution, investigation, corrective actions, and performance discussions, ensuring consistency with company policies and values.</li></ul><p></p><ol><li><strong>People Management</strong></li></ol><ul><li>Supervise, coach, and develop production employees through feedback and skill-building.</li><li>Review and approve employee hours through ADP, ensuring accuracy.</li><li>Monitor attendance and performance, addressing issues promptly and professionally.</li><li>Conduct performance evaluations and support career development.</li><li>Promote engagement and retention through recognition and fair treatment.</li></ul><p></p><ol><li><strong>Equipment and Maintenance</strong></li></ol><ul><li>Work closely with maintenance team to ensure timely repairs and preventive maintenance.</li><li>Support troubleshooting activities on the floor to reduce downtime.</li><li>Monitor equipment performance and report recurring issues.</li><li>Assist with equipment changeovers and setup verification to minimize loss time.</li></ul><p></p><ol><li><strong>Communication and Reporting</strong></li></ol><ul><li>Prepare and submit shift performance reports, including downtime, output, and corrective actions.</li><li>Participate in production and cross-functional meetings to align on priorities and process improvements.</li><li>Ensure clear shift handovers, documenting issues and follow-ups.</li><li>Communicate changes to SOPs or production plans clearly and promptly.</li></ul><p></p><p><strong>Education & Qualifications </strong></p><ul><li>Bachelor&#39;s degree in engineering, Food Science, Business Operations, or a related field (or equivalent education and experience)</li><li>5+ years of supervisory experience <ul><li>Experience using Lean Principles in manufacturing. Lean Certification is an asset.</li></ul></li><li>Experience within the food manufacturing field would be an asset.</li><li>Proficient computer skills, including and not limited to Microsoft Office, and familiarity working with ERP.</li></ul><p><strong>Skills & Abilities </strong></p><ul><li>Excellent team building and management skills, with the ability to lead and coach teams to achieve performance in quality, cost, and company service metrics.</li><li>Self-starter with a high level of initiative and <strong>ADAPTABLILITY</strong></li><li>Strong analytical and problem-solving skills, mechanical aptitude</li><li>Demonstrates<strong> HUMILITY </strong>on a day-to-day basis.</li></ul><p></p><p><p><strong>What we expect:</strong></p><ul><li><strong>Values-led:</strong> You&#39;ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life&#39;s too short to take ourselves so seriously that we don&#39;t enjoy the journey.</li><li><strong>Unparalleled experiences and opportunities</strong>: We&#39;re still determining who we are and what we can be. Help us shape what this organization will look like and what we&#39;ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we&#39;re okay with that, as long as we&#39;re staying true to our values and learning and improving along the way.</li><li><strong>Access to everyone:</strong> We&#39;re a flat organization with few silos which means you&#39;ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don&#39;t be shy. Speak up, share your ideas and go places you normally wouldn&#39;t – like the plant, or the boardroom.</li><li><strong>Personal development</strong>: We&#39;ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.</li><li><strong>Gratitude</strong>: As a growing business, we can&#39;t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we&#39;re all in this together and we value you.</li></ul><p><strong>What We Offer:</strong></p><ul><li><strong>Values-led:</strong> We don&#39;t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.</li><li><strong>Courageous determination:</strong> As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren&#39;t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.</li><li><strong>Humility: </strong>We&#39;re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don&#39;t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn&#39;t one superstar at Riverside. We take turns leading the way as we climb to the summit.</li><li><strong>Continuous improvement:</strong> As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.</li></ul><p>Wait! There&#39;s more!</p><ul><li>Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!</li><li>RRSP matching or 401k matching for an empowered financial journey</li><li>Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights</li><li>Develop your career further through our Riverside University program and with our Tuition Reimbursement Program</li><li>An open concept work environment that embodies our Values</li></ul><p><strong>How to Apply:</strong></p><p>If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to <span >careers(AT)riversidenaturals.com</span> with the job title you are applying for in the subject line or click the apply button!</p><p>Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.</p></p></p></p>