Product Manager

Seeing beyond numbers™

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

Reporting to the AVP, Unsecured Lending and Credit Cards, the Product Manager is responsible for establishing the strategic direction of Laurentian Bank’s products and service offerings. This includes optimizing the performance of existing products and expanding the bank’s product/service offering. The incumbent is also responsible for developing strategic and business objectives for product offer development, inclusive of the detailed logistical planning required to take a new product, service, feature or offer from concept to market. The launch of new products, campaigns and services is the primary focus of this role.  

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Responsibilities 

• Lead the introduction of new products and services inclusive of client experience mapping, product specification development, launch strategy design, business case development and detailed financial analysis
• Analyze and evaluate new and existing products in terms of market potential, relevance, competitive differentiation, channel, and alignment with Laurentian Bank’s business objectives.
• Establish long- and short-term strategic goals through the development of a 3-year product roadmap and annual planning.
• Optimize product performance to support the bank’s growth and profit targets.
• Anticipate and identify emerging trends impacting the business and/or product performance to develop appropriate response strategies.
•  Keep abreast of changes in regulations in order to ensure that the department’s procedures, projects and practices evolve accordingly.
•  Serve as product champion, ensuring organizational alignment against product objectives.

Qualifications 

• University Degree in a related field and 4 to 6 years of product development & management experience or College Diploma in a related field and 7 to 10 years of product development & management experience.
• Minimum 4 years of financial services experience (Personal lending products – In-depth experience in the unsecured lending space – Personal Loans, Personal LOCs, Student Loans, RRSP Loans, Car Loans etc.).
• Demonstrated experience with market evaluations, financial analysis, business case development, product pricing, new product design, and planning.
• Demonstrated experience in strategy development and launching new products
• Self-motivated and results oriented individual with strong leadership, decision-making, analytical and problem-solving skills.
• Creative, strategic thinker who challenges the status quo.
• A highly effective communicator with well-developed presentation skills.
• Strong relationship management, negotiation and influencing skills.
• Organized and able to manage multiple projects simultaneously while meeting established timelines.
• Proficient in using Microsoft Office Suite applications (Excel, PowerPoint)
• Familiarity with data management tools such as SQL, Tableau is an asset
• Familiarity with Six Sigma or other Continuous Improvement methodologies is an asset.
• Demonstrated ability in core and role specific competencies including teamwork, adaptability, customer service, planning, presentation, analytical, decision-making skills.
• Bilingual (French/English) verbal and written communication skills are assets.

What Laurentian Bank has to offer you

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.  

Here are some of the key points of our offering: 

• The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.  
• Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
• Work model: We prioritize a hybrid work model based on business needs.
• Stock purchase plan: Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
• Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. Plus, as an extra perk, you also get a paid day off to celebrate your birthday.
• Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
• Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
• Financial benefits: As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more. 

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank. 

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA       

We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.