Order Entry Coordinator (Bilingual Preferred)

Job Description

Job Description

Job Description

Job Title: Order Entry Coordinator

Job Description

As an Order Entry Coordinator, you will be responsible for managing a high volume of orders with a commitment to a 24-hour turnaround time. Your primary mode of communication with clients will be through email, and your role will involve ensuring accuracy and timeliness in order processing.

Responsibilities

• Review orders submitted by stores for completeness and accuracy, checking against previously obtained information and customer programs as necessary.
• Create and submit orders in the commercial order entry system within agreed timelines with minimal error rate.
• Provide confirmation to stores upon order submission.
• Track store order submission error rates and provide reporting to management.
• Coordinate activities with other functional areas to address product shortages or unavailability.
• Inform stores of anticipated delays due to product shortages and replacement orders where product is no longer available.
• Organize work with peers to prevent order entry duplication and track throughput.
• Submit order cancellation requests in a timely manner as needed.
• Actively provide input to key stakeholders focused on data integrity and quality to ensure optimal order throughput. Action individual takeaway items as required.
• Escalate issues requiring additional support to management and/or IT.
• Compile and maintain order-related statistics and prepare reports for management and key stakeholders.
• Bring process inconsistencies and problems to the attention of management and provide recommendations for improvement.
• Execute and manage assigned work within allotted timelines.
• Other duties as assigned.

Essential Skills

• Proficiency in order entry and data entry.
• Strong skills in Microsoft Office, including Excel and Outlook.
• Experience in sales support and order processing.
• Customer support capabilities.
• Bilingual - French - Preferred

Additional Skills & Qualifications

• Experience in office settings and order fulfillment.

Work Environment

This role requires working in the office four days a week from Monday to Thursday, with Fridays being remote. You will be reporting to a manager and working alongside one other team member in the same role. Close collaboration with the Sales teams is essential.

This is a Contract position based out of Oakville, ON.

The pay range for this position is $25.75 - $25.75/hr.

This is a hybrid position in Oakville,ON.

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, la chaîne d’approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du Fortune 500. Nous sommes fiers d’avoir remporté le double diamant ClearlyRated Best of Staffing® pour notre service aux clients et aux talents.

Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com pour connaître d’autres options d’accommodement.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.