Operations Manager – Warehouse

Responsibilities

: 

People

– Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers’ business objectives

– Establish and sustain that we recruit, hire, train, develop and retain quality associates. 

– Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members 

– Establish and sustain strong and effective relationships with associates, the customer, and supporting departments

Operations

– Meet or exceed all customer key performance metrics and objectives

– Interact daily with local customer to ensure existing and emerging customer needs are understood

– Lead team to identify operational improvements in areas such as inventory accuracy and warehouse operations

– Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.

Finance

– Develop and execute annual financial and operating plan

– Lead the operation with integrity to meet or exceed the Business Plan targets

– Identify issues with the operating metrics and P&L and make required adjustments in a timely manner

– Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.

Safety

– Lead a culture of safety through personal example

– Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency

– Ensure each associate understands their individual role and responsibilities, as well as the group’s role and responsibilities required to achieve and maintain a safe work place

– Proactively identify and correct unsafe conditions, work processes, and behaviors

– Ensure compliance with all applicable regulatory agencies and company policies and procedures

– Coach through safety observations

Growth/Customer Experience

– Identify opportunities for continuous improvement and challenge the status quo

– Execute a process to track and record value delivered to the customer

– Identify and seize profitable business opportunities for the customer and Penske

– Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.

Fleet/Assets

– Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency

– Contribute to equipment specification at time of start-up and renewal

– Build a strong working relationship with local PTL district and other equipment vendors

– Other projects and tasks as assigned by supervisor