Operations Associate

Description

Monday- Friday, 11:30- 20:00

GENERAL PURPOSE

Responsible for a variety of administrative and clerical tasks relating to the operations of the Service Centre.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES

• Provide problem resolution for customers

• Verify and process U.S. Customs documents

• Data entry of required billing information

• Ensure accuracy of bills of lading

• Enter freight invoices into system

• Perform other duties as required

BASIC QUALIFICATIONS

• High School diploma or equivalent

OTHER QUALIFICATIONS

• Experience in the transportation industry, an asset

• Excellent communication skills (written and verbal)

• Organized with the ability to multi task

• Excellent computer/data entry skills

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

•    High School Diploma or GED equivalent, required

•    One (1) year of work experience in administration, customer service or related field

•    Experience in the transportation or LTL industry

•    Strong time-management and organizational skills, including strong attention to detail

•    Good interpersonal and problem-solving skills

•    Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams, Sharepoint and Outlook)

•    Ability/willingness to learn new applications, software, systems, and equipment as required

•    Ability to manage competing and changing priorities

•    Strong verbal, reading and written communication skills

•    Bilingual (English/French) preferred; required in Quebec

WORKING CONDITIONS

Hours may vary due to operational need

Office located in dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise

FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

FedEx Supply Chain Canada is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact Fxl.talentacquisition@fedex.com.