Office Manager

Job Description

<p><strong>Role:</strong> Office Manager/ Receptionist</p><p><strong>Location:</strong> Mississauga (5 Days In-Office)</p><p><strong>Length:</strong> 12 Month Contract (Potential for Extension)</p><p><strong>Rate:</strong> TBC</p><p><br></p><p><br></p><p><strong>Job Summary:</strong></p><p><br></p><p><br></p><p>Hays has partnered with a leading global logistics company based in Mississauga, ON. We are seeking a highly organized and detail-oriented Office Manager/ Receptionist to support our clients operations team. This candidate will be required to <strong>work in-office 5 days per week</strong>.</p><p><br></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><br></p><ul><li>Answer and redirect calls professionally; escalate media or high-profile inquiries</li><li>Transfer irate callers to escalation desk; support resolution process</li><li>Admit couriers and visitors; direct them to appropriate staff</li><li>Manage package deliveries and mailroom support</li><li>Coordinate with vendors; restock office and kitchen supplies</li><li>Maintain clean and organized office environment</li><li>Handle office space and amenity requests; liaise with property management</li><li>Administer space reservation system</li><li>Submit and track maintenance and cleaning work orders</li><li>Manage building access cards and departmental tracking</li><li>Monitor office cleanliness and condition</li><li>Support fire drills and emergency evacuations; participate in safety committee</li><li>Schedule reception coverage and train backup assistants</li></ul><p><br></p><p><br></p><p><strong>Who You Are</strong></p><p><br></p><p><br></p><ul><li>Experienced: Minimum 2 years in an office support or administrative role.</li><li>Professional and Outgoing: You bring energy, polish, and a people-first attitude to every interaction.</li><li>Communicative: Exceptional written and verbal communication skills; comfortable sending out communications to HQ staff and stakeholders.</li><li>Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).</li><li>Stakeholder-Focused: Able to work effectively with internal teams and external partners.</li><li>Organized and Observant: You keep your finger on the pulse of office activity and anticipate needs before they arise.</li></ul><p></p>