Office Clerk I

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We’re a technology company building the world’s most advanced-and uncomplicated-digital marketplace for used
vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand
and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration,
and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way. What We Offer:
Competitive pay
Company paid medical, dental, and vision benefits
RRSP (Canada) with company match
Paid Vacation, Float, and Care Time
Employer-paid Short-Term Disability, Life Insurance, and Accidental Death and Dismemberment (AD&D)
Long Term disability
Robust Employee Assistance Program through Telus Health
Employer paid Leap into Service Day to volunteer in your community
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and rapid advancement

RESPONSIBILITES:

• Serve internal and external customers by responding to emails, directing telephone and in person inquiries.
• Responsible for manually or electronically updating and entering new data in an accurate and timely manner, including vehicle information, registrations and other documents in a prescribed format.
• Role is a combination of customer service & administrative tasks – the admin tasks are routine and repetitive. Attention to detail & accuracy are essential in this.
• Additional to the role being half customer service & administrative; all counter staff are trained to cover reception for the purposes of breaks, absences and/or vacation.
• Auction business is atypical of most industries; the environment is demanding & fast paced.
• Office environment is very noisy with many distractions; candidate must be able to withstand these working conditions on the long term.
• Perform filing and other administrative duties as required.
• Assist in Sale Day activities as directed.
• Occasionally clerk on the Auction Block as required.
• Other duties as assigned.

EDUCATIONAL / EXPERIENCE REQUIREMENTS

• High School diploma and minimum of 3+ years clerical experience in an office environment; retail experience considered an asset.
• Working knowledge of Gmail products.
• Proficient in Microsoft Office applications – specifically in Excel & Word.
• Strong data entry and keyboarding skills.
• Must have good customer service skills.
• Must have good problem-solving skills.
• Excellent verbal and written communication skills.
• Good time management and organizational skills.

Qualified internal candidates please apply in Workday via the Career Worklet and then “Find Jobs at OPENLANE”

We thank all applicants, however, only applicants selected for an interview will be contacted.

OPENLANE Canada is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise Human Resources if you require disability-related accommodation.