Job Overview:
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates work in cooperation with their supervisors and other sales associates in various department.
Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool Rental.
Major Tasks & Responsibilities:
Ask open ended questions about customer’s projects in order to determine their needs and level of expertiseAbility to multitaskDescribe features and benefits of merchandiseExplain the steps needed to complete projects and the products neededMaintain the in-stock condition of assigned areas, and ensure that it is clean and safeSome Heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with ladders Pick, organize and verify orders for delivery or pick-up Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up Candidates should be comfortable lifting merchandise to organize for customer pick up Preferred Qualifications:
Ability to work a flexible schedule including evenings and weekendsExperience in a fast paced customer service environmentExperience working in a sales driven environment is an assetExcellent communication and reading skillsExcellent decision making ability and problem solving skillsTrade experience is an assetProficiency with computersDetail oriented
