Logistics Coordinator (Cross Border)

Job Description

Job Description

Job Description

About Us

Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world.

We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

Scope:

The Logistics Coordinator is responsible for planning, coordinating, and monitoring the movement of freight across U.S.–Canada borders to ensure timely, compliant, and cost-effective delivery. This role supports daily transportation operations within a distribution network, managing carrier relationships, shipment documentation, and customs compliance while maintaining a strong focus on accuracy and service.

Duties & Responsibilities:

• Coordinate and schedule daily cross-border shipments (LTL, TL, and parcel) between the U.S. and Canada, as well as some moves between the U.S. and Mexico
• Prepare and validate all necessary shipping and customs documentation, including commercial invoices, bills of lading (BOLs), 7512 entries, and other related records
• Communicate with carriers, customs brokers, and warehouse teams to ensure smooth border clearance and on-time delivery
• Track and trace shipments, proactively resolve any transit or customs delays, and update stakeholders on shipment status
• Maintain compliance with CBSA and CBP regulations, ensuring all documentation aligns with import and export requirements
• Support freight cost management by reviewing carrier invoices, auditing freight bills, and reporting variances
• Assist with carrier performance reviews, KPI tracking, and service-level evaluations
• Collaborate with internal departments (Sales, Purchasing, Operations, and Finance) to ensure shipping accuracy and operational efficiency
• Identify and recommend process improvement opportunities in cross-border and domestic logistics
• Support the implementation of TMS or ERP transportation modules, ensuring data integrity and adherence to standard operating procedures (SOPs)

Skills & Qualifications:

• College diploma in Supply Chain, Logistics, or a related field preferred
• Minimum of 2 years of hands-on experience in logistics or transportation coordination (cross-border experience preferred)
• Proficient in Microsoft applications
• Familiarity with customs clearance processes, HS codes, and documentation standards
• Strong attention to detail and accuracy in documentation
• Excellent communication and organizational skills
• Demonstrated ability to prioritize multiple tasks and perform under time-sensitive conditions
• Strong problem-solving and decision-making skills with a service-oriented approach
• Ability to work well independently and as part of a team
• Knowledge of Incoterms and import/export regulations is considered an asset
• Certification through CITT, CIFFA, or CSCMP is considered an asset

The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following: criminal background check, credit check, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information on Solutions 2 GO Inc., please visit our website at: www.solutions2go.ca