Key Account Manager – Convenience & Gas

Job Description

About the Job Key Account Manager – Convenience & Gas Location: Greater Toronto Area (GTA) – Hybrid Travel: Moderate in-market travel required About the Role We are seeking a commercially driven Key Account Manager to lead account development and execution within the Convenience & Gas retail channel in a regulated beverage alcohol environment. This role is responsible for delivering profitable growth, market share expansion, and disciplined in-market execution across assigned retail partners. The successful candidate will bring strong customer development capabilities, analytical rigor, and the ability to translate commercial strategy into effective account-level plans. This role works closely with cross-functional partners to optimize distribution, trade investment, and retail execution. Key Responsibilities Account & Commercial Leadership Drive net revenue and market share growth across assigned Convenience & Gas retail accounts. Develop and execute account strategies rooted in customer insights, category trends, and competitive analysis. Translate channel and brand priorities into actionable customer plans that deliver topline performance. Track and analyze account performance versus targets, identifying risks and growth opportunities proactively. Support execution of the broader Convenience & Gas commercial strategy through strong account leadership. Customer Development & Execution Build and maintain strong partnerships with retail decision-makers to unlock incremental distribution, merchandising, and promotional opportunities. Develop clear, concise account plans to support annual volume, revenue, and profitability targets. Leverage store-level data and field intelligence to identify execution gaps and inform account strategy. Support consistent retail standards and program execution across assigned accounts. Field & In-Market Enablement Partner with regional sales leadership to support effective field coverage and execution across Convenience & Gas locations. Contribute to go-to-market planning, including store clustering, distribution priorities, and execution standards. Enable field sales teams through clear priorities, tools, and program guidance to drive promotional effectiveness. Support development and delivery of channel-specific selling tools and training as required. Forecasting, Budget & Trade Spend Management Lead accurate forecasting for assigned accounts in collaboration with marketing, finance, and demand planning. Manage trade investment with disciplined oversight to ensure efficient, high-return promotional activity. Conduct post-activity analysis to evaluate effectiveness and refine future investment decisions. Partner with demand planning to ensure supply alignment with forward-looking account plans. Working Conditions Hybrid working model with a combination of office, home, and in-market activity. Regular interaction with internal stakeholders and retail partners. Periodic work outside standard business hours as required. Responsibility for handling confidential and commercially sensitive information. Qualifications & Experience University degree in Business, Marketing, or a related field preferred. 5 years of progressive experience in sales, account management, or CPG environments. Experience within the Convenience & Gas or regulated retail channel is an asset. Strong commercial acumen with the ability to manage complex customer relationships. Proven analytical, communication, and storytelling skills. Proficiency with Microsoft Office and commercial data platforms (e.g., CRM, syndicated data tools). Strong organizational skills with the ability to manage multiple priorities. Flexibility to support business needs outside regular hours when required.