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HR Manager

New Balance

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.



JOB MISSION:

This position is based in the Mississauga, Ontario office working in a hybrid work schedule. The Human Resource Manager is responsible for providing a wide range of HR support to the North America region which includes retail stores and the wholesale business units. This role promotes a positive associate experience by ensuring we have the right associates in the right roles, as well as managing associate relations issues. This role will also manage and execute various HR projects, programs, and initiatives to promote associate movement and org changes.



  MAJOR ACCOUNTABILITIES:

  • As a bi-lingual HR Manager, fluent in both French and English, this role promotes a positive work environment by reinforcing New Balance values.


  • Serve as business partner to assigned business units; influence and support business objectives and people strategies; resolve employee relations issues when appropriate.

  • Update job descriptions and ensure that positions are posted internally and externally. Partner with the Compensation team to ensure jobs are paid competitively in the market.



  • Update policies and procedures to ensure that New Balance remains complaint with new labour laws in each of the Canadian provinces.

  • Ensure the talent acquisition team and retail store managers are creatively sourcing top talent in the Canadian market.


  • Leverage NB established campus relations in Ontario and internship programs and oversee local internships to ensure proper adherence with NB policies and procedures.

  • Using Workday, create and communicate reports to understand trends with hiring, turnover, and internal movement.


  • Review and optimize the new associate onboarding program to create a more social/digital experience with an emphasis on getting new associates connected to NB values, their peers, and our community.

  • Provide ongoing support to Senior HR Managers with projects and initiatives.


  • Create and communicate associate announcements, while partnering with NB managers and internal communications when larger organizational announcements coincide.

  • Assist with the annual NB performance review process and ongoing talent initiatives.


  • Demonstrate NB Core Values and foster and environment of positive, collaborative working relationships.

  • Assist in the planning and execution of company events and projects.


  • REQUIREMENTS FOR SUCCESS:

  • Bi-lingual – fluent in French and English


  • Intermediate to advanced proficiency in Word, PowerPoint and Excel

  • Knowledge of Canadian employment laws


  • Experience using Workday is a plus

  • Project management skills


  • Strong interpersonal skills that exhibit confidence in self and others

  • Strong conflict management skills


  • Well organized and able to manage multiple conflicting priorities simultaneously.

  • Adaptable to competing priorities and environmental changes; “roll up your sleeves” approach to contributing and completing necessary tasks, large and small.


  • Exceptional written and verbal communication skills that demonstrate a clear, concise and direct approach.

  • Ability to build rapport and trust with all levels of associates.


  • Professional demeanor and ability to exercise good judgement.

  • Ability to use discretion and maintain confidential information.


  • Travel on occasion to retail stores in Canada and NB corporate office in Boston.

  • Flexible Work Schedule


    For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

    Equal Opportunity Employer


    New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.