Global Supply Chain Solutions Specialist Job Details | Purolator

Posting Date:
Posting Number: 64714
Work Location Type:
Job Code: 1300
Location: Corporate Office
Reports to: Mgr Global Supply Chain Solutions Ops

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As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you . The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description This role will act as the key contact for Sales and customers regarding GSC solutions, support sales in the closing of GSC business, assess customer GSC needs/requirements, and develop GSC solutions. The Specialist will coordinate Purolator resources and activities for specific distributions for GSC customers before, during, and after distribution. This role will also communicate with customers throughout various stages of distribution and make recommendations to Sales and GSC management regarding the viability of business opportunities.

This is a hybrid role working three days in the office. The schedule is Monday – Friday 8:30am – 5:00pm with the ability to work extended hours and weekend hours when needed.
Responsibilities Support inside sales in moving prospects to the lead stage by providing specialized GSC knowledge/expertise.
Drive revenue and profitability and work with the Pricing and Finance teams in the analysis of costs, margins, and revenues for these business opportunities.
Provide input/recommendation as to the viability of each GSC business opportunity.
Support field sales in moving customers from close to onboarding, including ensuring the set-up processes are followed, and an account number is set up and loaded on PSS/ESS.
Debrief all customer visits with Sales personnel to educate sales staff on assessing each opportunity as a GSC business fit and business opportunity.
Responsible for planning, estimating resources, developing processes, and managing project plan to execute and exceed customer expectations.
Coordinate with courier, freight, and linehaul operations to acquire resources and facilities and collaboratively deliver services.
Coordinate with the customer for receipt of the distribution file.
Plan distribution and induction based on various times in transit throughout the country.
Directly manage all aspects of service delivery with customers including data requirements, customer service, and problem resolution.
Coordinate with the customer’s supplier and Transportation Company to monitor and report on the inbound arrival of containers/trailers (either linehaul or drayage).
Coordinate upload of distribution file to PSS/ESS to print labels for each distribution.
Prepare and distribute detailed summary reporting for each distribution including photographs and explanation of unusual circumstances (short, surplus pieces, arrival of damaged pieces).
Provide summary-level reporting of productivity, revenue, and service performance.
Provide correct and up-to-date information to customer inquiries regarding rates, transit times, product matter expertise, special moves, procedures, etc.
Experience 1-3 years of progressive experience required.
Supply chain and logistics knowledge and technical skills (Courier/Logistics/Transportation/Warehousing/Sales/Distribution background).
Project management knowledge including familiarity with integration, scope, time management, cost quality, human resource, communications, risk, procurement.
Customer focus.
Computer skills (MS Office, Excel, PowerPoint, databases, Visio, ESS, PSS).
Financial analysis skills.
Innovation.
Presentation skills.
High emotional intelligence.
Problem-solving/Analysis.
Teamwork.
POSTING DETAILS
Location: 530 – Corporate
Working Conditions: Office Environment
Posting Number: 64714
Reports to: Mgr Global Supply Chain Solutions Ops

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We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace, and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.