General Manager

Job Description

<h3>Job Description</h3><p>Job Description<p><strong>Benefits:</strong><br /><ul><li>Flexible schedule</li><li>Opportunity for advancement</li><li>Training & development</li></ul><br /><strong>We Offer</strong><br /><ul><li><strong>Competitive Salary:</strong> Paid biweekly and based on experience and skillset</li><li><strong>Performance-Based Commission:</strong> Monthly payouts based on KPIs (listed pay includes commission)</li><li><strong>Comprehensive Work/Life Balance: </strong>Includes paid vacation, sick time, paid holidays, and personal days</li><li><strong>In-House Sales and Leadership Training:</strong> Paid training to enhance your skills</li><li><strong>Earn While You Learn:</strong> Paid training on Crunch Connected, our platform</li><li><strong>Continuous Mentorship: </strong>Guidance from experienced fitness leaders with over 100 years of combined experience</li><li><strong>Employee Perks:</strong> Free membership with guest privileges, discounts, and a daily workout built into your schedule</li><li><strong>Career Advancement:</strong> Direct path to franchise ownership</li><li><strong>Transparent Communication:</strong> Open-door policy with supportive management</li><li><strong>Inclusive Company Culture:</strong> Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!</li></ul><strong>About Crunch Fitness</strong><br /><ul><li>Be a part of the greatest growth story ever to be told in the fitness industry!</li><li>The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry.</li><li>With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost</li></ul><strong>Our Core Values</strong><br /><ul><li>Communication is Key - Clarity and transparency with our processes and expectations</li><li>Leaders Grow Leaders - We empower, develop, and support each other through shared commitment</li><li>All In, All The Time - We give 100% without hesitation</li><li>Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow</li><li>Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community</li></ul><strong>Your Schedule</strong><br /><ul><li>Monday through Friday</li><li>Flexible Scheduling</li></ul><strong>Position Overview:</strong><br />The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development.<br><br><strong>Responsibilities:</strong><br /><ul><li><strong>Community Environment:</strong> Most importantly, foster a welcoming, friendly, and warm environment for all members</li><li><strong>Team Building:</strong> Source, interview, and hire team members, establishing strong, cohesive teams</li><li><strong>Management Oversight:</strong> Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operations</li><li><strong>Training Standards:</strong> With support, oversee and maintain training standards, coaching and developing team members to enhance sales performance</li><li><strong>Development and Coaching:</strong> Consistently develop and coach team members, providing training on employment policies and practices</li><li><strong>Staff Meetings and Goals:</strong> Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectives</li><li><strong>Business Growth:</strong> Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives</li><li><strong>Member Retention:</strong> Ensure timely resolution of member concerns as retention is a key priority</li><li><strong>KPI Monitoring:</strong> Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded</li><li><strong>Facility Maintenance:</strong> Maintain a clean facility with equipment operating at optimal levels</li><li><strong>Payroll and Scheduling:</strong> Manage employee payroll and scheduling, ensuring adequate staffing levels at all times</li><li><strong>Product and Service Knowledge:</strong> Possess a comprehensive understanding of all offerings, amenities, and equipment utilization</li><li><strong>Compliance and Accuracy:</strong> Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations</li><li><strong>Inventory Management:</strong> Monitor club inventory and ensure timely restocking</li></ul><strong>Who You Are</strong><br /><ul><li>Experience in a fitness environment</li><li>Service-oriented management experience</li><li>Ownership mentality</li><li>Growth mindset</li><li>A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.</li></ul>Apply today! We are a very responsive employer!<br><br></p></p>