Executive Assistant

  • Full Time
  • Toronto

Marsh McLennan Companies



Description:

Mercer Canada Ltd. is seeking candidates for the following position in Toronto:

Executive Assistant – President, Mercer Canada


What can you expect?

  • As an experienced and committed professional, you will be an executive assistant to the President of Mercer Canada (primary) and provide administrative support to the Toronto Office Leader.
  • You will be part of a global workforce energized and united by a common purpose: making a difference in the moments that matter – for our clients, our communities, and our world.
  • This is a hybrid role, with a minimum of three days in the office.
  • What is in it for you?


  • A company with a strong brand and strong results to match.
  • Regular communication with Mercer leadership and other key stakeholders.
  • A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields.
  • Competitive pay, and full benefits package – including medical, dental, vision, STD/LTD, life insurance) and generous pension/ savings arrangement.
  • Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community.
  • Colleague Resource Groups that provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
  • We will count on you to:

  • Provide an effective and responsive support service to the President, the Toronto Office Leader and key stakeholders.
  • Manage sensitive, highly confidential, and proprietary information with discretion and the utmost level of confidentiality at all times.
  • Manage complex calendars and schedule senior leader & executive level conference calls, video conference meetings, in-person, and on-site/off-site meetings with C-suite executives, and employees – this requires understanding the priorities and key stakeholders for the business and firm, and the ability to schedule across multiple time zones.
  • Arrange and coordinate complex and frequently changing domestic and international travel arrangements, logistics, and agendas including international visa and immigration matters.
  • Process, coordinate, and file completion of expense reports in a timely manner.
  • Answer, handle, and screen telephone calls from C-suite executives, stakeholders, and employees.
  • Review executive level documents, ensuring all documents produced adhere to Mercer Canada identity, and document standards and templates.
  • Coordinate office-level events with guidance from Toronto Office Leader.
  • Organize and file information in a joint electronic filing system.
  • Identify and take a proactive approach to assigned tasks.
  • Resolve administrative problems by analyzing information, identifying, and communicating solutions and using sound judgment throughout.
  • Schedule and organize routine and non-routine activities such as department meetings, activities, and other events.
  • What you need to have:


  • College degree/ certificate
  • A minimum of 5 years’ experience in an executive administrative capacity supporting senior or global leaders for a large corporate or consulting/professional services company.
  • Experience handling sensitive, highly confidential information with utmost discretion and have an ability to provide sound judgment at all times.
  • Strong interpersonal skills coupled with excellent verbal and written communication skills.
  • Must be able to juggle significant travel arrangements and take action to plan accordingly once preferences are known without direction.
  • Must be flexible with being online to address unexpected disruptions to travel and make alternative arrangements as needed (may on rare occasions include evening or weekends).
  • Comfort and confidence in working with senior external and internal stakeholders.
  • Highly organized, adaptable to changing priorities, and able to add structure where needed.
  • Ability to juggle many tasks at once and follow up on outstanding items.
  • Proactive with self-directed decision-making for planning (setting up visitor passes, locations for meetings without direction, etc.).
  • Ability to work seamlessly with administrative assistants and other stakeholders across Canada and globally.
  • Detail-oriented, high level of accuracy in work product, and meeting commitments.
  • Strong Outlook, Excel and PowerPoint skills and working knowledge of other applications of the Microsoft Office Suite.
  • What makes you stand out:

  • Bilingual – English and French
  • Project management experience