Employee Relations Specialist

Our clent within the Manufacturing industry is seeking an HR Generalist/Employee relations specialist to join their team on a permanent basis. This role requires you to work fully on-site in Brampton. The candidate MUST have unionized experience and Manufacturing industry experience.

Roles and Responsibilities

• Act as a supportive resource for employees and managers, addressing inquiries related to employee relations, performance management, and compensation/benefits.
• Serve as the initial contact for Union/Collective Agreement issues, assisting in the resolution of grievances.
• Administer the Collective Agreement and provide guidance to management on its interpretation.
• Assist in managing employee incidents, discipline, and terminations, collaborating closely with the Operations team.
• Offer coaching and support to employees at all levels, addressing both work-related and personal concerns.
• Provide training and ongoing feedback to enhance employee development.
• Foster a welcoming and inclusive workplace environment.
• Conduct exit interviews, analyze trends, and make recommendations for improvement.
• Respond promptly and courteously to employee and manager inquiries, delivering exceptional customer service.
• Maintain accurate records and metrics related to grievances.
• Investigate employee and labour relations complaints, including workplace violence, harassment, and human rights issues, and provide comprehensive reports with recommendations.
• Coordinate labour relations procedures such as grievance meetings, arbitrations, and mediations.
• Collaborate with the Senior Manager of Claims & Return to Work on occupational and non-occupational injury/illness cases.

Qualifications and Skills

• 2-3 years working as an HR generalist
• Strong communication, both verbal and written