Director, People and Culture Operations

  • Full Time
  • Vaughan
  • 125 - 150

Modern Niagara

Description :

Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed to having a positive and meaningful impact on Canada’s infrastructure and on the communities where we live, learn, work, and heal.


We value passion, initiative, determination, professionalism, and teamwork and we are committed to ensuring that our teams have everything they need to succeed. Health and safety are embedded in everything we do and, as a result, our award-winning safety culture has a record that’s well above industry standards.

At Modern Niagara, you will work alongside values-driven, safety-conscious, and high-impact teams in a fast-paced, innovative, and collaborative environment. Here, your knowledge, skills, and excellent service will help ensure that the buildings that make up Canada’s infrastructure fulfill the needs they were set out to meet.

Modern Niagara is one of Canada’s Best Managed Companies and is a recipient of SMACNA‘s Safety Excellence Award Program (SSEAP) – Canada and the Canadian Occupational Safety (COS) Magazine’s Gold Winner for Canada’s Safest Employers Award in the Building and Construction category and Excellence Winner for Canada’s Best Health + Safety Culture Award as well as Canada’s Best Health + Safety Leader Award.

As the Director, People and Culture Operations, you will be responsible for fostering positive relationships between the P&C operational team and organizational leaders. Your primary focus will be on aligning P&C operational strategies with the overall goals and objectives of the organization while ensuring effective communication and collaboration across all Business Units. The People Operations team is comprised of Business Partners who are dedicated to providing support to business units across the organization while working in close collaboration with our Centers of Excellence.

Duties and Responsibilities:

  • Stakeholder Management and Leadership: Serve as a trusted advisor to organizational leaders, providing guidance and support on various P&C matters including talent management, performance, employee relations, and organizational development. In addition, lead and coach the Business Partner Community, ensuring the successful execution of organizational initiatives, with a hands-on approach to working in a highly matrixed organization.
  • Strategic Alignment: Collaborate with leaders to understand operational goals and develop P&C strategies that support and enhance them. The Director of People Operations will play a critical role in shaping our company culture, by driving employee engagement, and organizational growth.
  • Employee Experience: Working closely with the Director of Employee Experience, lead efforts to improve engagement by identifying opportunities for improvement both within the P&C team as well as across the Organization; including change management planning.
  • Change Management: Partner with leadership to manage change initiatives effectively, ensuring that employees are engaged and informed throughout the process. Provide guidance on change management best practices and strategies.
  • Employee Relations: Oversee employee relations activities, including conflict resolution, labour relations and compliance.
  • Talent Development: Work with leaders to identify talent development strategies that will support the evolution of the organization. Provide insights to the Employee Experience team to help build and deploy tools that support employee development.
  • HR Metrics and Analytics: Establish key P&C metrics and analytics to measure the effectiveness of P&C programs and initiatives. Use data-driven insights to inform decision-making and drive continuous improvement. Leverage current systems and tools to build the appropriate KPI’s that will inform the Organization.

Qualifications and Job Requirements:

  • Bachelor’s degree in human resources, Business Administration, or a related field.
  • 10+ years of progressive HR experience, with a minimum of 3 years in a leadership role, overseeing teams located in several work locations.
  • Must have experience in a unionized environment.
  • Strong understanding of best practices, employment laws, and regulations.
  • Excellent interpersonal and communication skills, with the ability to build rapport and influence at all levels of the organization.
  • Proven experience in developing and implementing People strategies that drive organizational success.
  • Strong project management mindset and ability to work with multiple stakeholders in reaching consensus.
  • Strong experience in labor relations, coupled with working in a highly matrix organization.
  • Demonstrated ability to lead and develop high-performing teams.
  • Strong analytical and problem-solving skills, with the ability to use data to drive decision- making.
  • Change management experience, with the ability to effectively manage and navigate organizational change.
  • CHRL designation.
  • Ability to travel to various work locations.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At Modern Niagara, we recognize the value of fostering a diverse, equitable, and inclusive organization and are committed to eliminating barriers faced by members of equity-seeking groups (women, Indigenous, Black, racialized, 2SLGBTQIA+, people with disabilities, and new immigrants) in the construction industry. Our DEI vision is to build an organization where everyone has access to the same opportunities, experience equitable outcomes, and can thrive and reach their full potential.

We value the diversity of the people we hire and serve. Modern Niagara is an equal opportunity employer. If you require accommodation during the recruitment process, please advise us so that suitable accommodations can be made. We can be reached at