Director, Corporate Communications & Engagement

Job Description

Director, Corporate Communications & Engagement page is loaded## Director, Corporate Communications & Engagementremote type: Hybridlocations: City Halltime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR0000000704**Position Type:**Regular Full Time (RFT)**Closing Date:**October 8, 2025**Salary/Wage Range:**$151,047.00 - $188,809.00**Working for the City of Burlington**A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.**Hours of Work**35 hours per week**Department**Corporate Communications & Engagement**Location**This position is eligible for a hybrid work model. When attending an event or meeting in person, your primary office location will be based out of City Hall. Work location is subject to change at the discretion of the City due to operational demands. Effective January 2026 this role will be required to be on site 50% of the time each month.**Position Overview**Reporting to the Head of Corporate Affairs, this position oversees and directs the City's communications, marketing, and engagement activities and initiatives. This role is also responsible for maintaining and enhancing the reputation of the City through effective communication and engagement strategies while providing support to the Chief Administrative Officer’s office and the Mayor and Council. This position has oversight over issues management, crises communication, internal communications, media relations, social media and marketing, internal and external engagement, volunteer management, web and digital creative services and is supported by a team of communications and engagement staff.**Responsibilities**As a member of the Corporate Affairs team, the Director, Corporate Communications & Engagement will build trust and confidence in the community providing transparent communications and information, encouraging engagement.* Provide strategic communications advice including; media relations; marketing; issues management; crisis and emergency support.* Conceptualize, design, and implement meaningful, creative engagement strategies to ensure residents are aware of and contribute to important conversations about significant community initiatives.* Leads strategy and processes for engaging residents in decision-making and guide other city departments in marketing and promoting of events, projects, and programs.* Provide oversight to volunteer management planning and advice to internal departments on public engagement opportunities.* Responsible for the City’s corporate brand and visual identity including graphic and web design and social media platforms.**Requirements****Education**: University degree in one of the related fields: Communications, Political Science, Public Administration, Journalism or a suitable equivalent.**Experience**: 7 to 10 years of progressive experience in strategic issues management, public engagement, and communications. Knowledge of change management, relationship management and evaluation methodologies and strategies. Experience working with various levels of government, consultation and problem solving.This position may require occasional travel between sites and/or City facilities.**Accommodations**In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at: hr@burlington.ca if you require accommodation to ensure your equal participation in the recruitment and selection process.**Note to Applicants:**We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.Come work with us at the City of Burlington!Ranked as the city in Ontario, and fifth in Canada, Burlington is nestled in the Greater Toronto Area, with the Niagara Escarpment (a UNESCO world biosphere reserve) in our backyard, and Lake Ontario at our front door.Equipped with a team of approximately 1,150 full-time and 1,000 part-time employees, the corporation of the City of Burlington is an innovative, progressive and hybrid workplace dedicated to delivering more than 37 high-quality services to residents.A career at the City boasts:* A positive workplace culture built on a set of organizational values, designed by employees. These values guide our behavior and how we work together.* A hybrid work model, with remote and flexible work arrangements.* A commitment to advance diversity, equity, and inclusion in our organization to create a workplace where employees can bring their whole selves to work.* A focus on service excellence, including high-quality customer experiences, operational performance, and staff engagement.* A great pension and benefits package.* Collective action to support a climate resilient and low carbon community, implementing actions to become net carbon neutral and prepared for warmer, wetter and wilder weather.* Opportunities to continuously learn and grow.These are just some of the reasons to come work with us at the City of Burlington.If you are interested in applying for a job with the city, you must apply online. We no longer accept paper copies of resumes.In accordance with the Accessibility for Ontarians with Disabilities Act, the city accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at hr@burlington.ca if you require accommodation to ensure your equal participation in the recruitment and selection process.We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted. #J-18808-Ljbffr