Customer Services Representative

Job Description

Job Description

Job Description

Opportunity: Are you a driven individual ready to make an impact? Do you have a passion for helping people and solving problems? Join our fast-growing team as a Customer Support Specialist and be part of an energetic company that values innovation, teamwork, and career growth.

What You’ll Do:

 • Be the voice of our brand, providing outstanding customer service 

• Resolve customer inquiries with a friendly, solution-oriented approach 

 • Collaborate with teams across the company to ensure customers receive the best experience

 • Learn and grow with us through continuous training and development

What We’re Looking For:

•Committed to Excellence: You show up every day ready to give your best, focused on delivering outstanding service.

• Ambitious, self-motivated individuals with a desire to succeed.

 • Strong communication and problem-solving skills • A team player with a positive attitude and a customer-first mindset

 • No prior experience required, but previous customer service experience is a plus!

Why Join Us?

•  Compensation with performance-based bonuses

 • Opportunities for rapid career advancement

 • Fun and dynamic work environment with a young, motivated team

 • Continuous learning opportunities and professional growth

Experience:
- Proven experience in customer service or a related field
- Ability to analyze and solve problems effectively
- Strong communication skills in English; fluency in Spanish is a plus
- Proficiency in using phone etiquette techniques
- Sales experience is desirable
- Multilingual abilities are advantageous

Ready to take your career to the next level? Apply today and be part of a company where your ambition and passion for helping others will thrive!

JMA Marketing Inc. is a fast-growing Marketing firm based in Gatineau. For over 7 years, we have specialized in delivering exceptional customer service, Sales, and tailored marketing solutions on behalf of leading telecommunications companies for major brands across Canada.

At JMA, we believe in creating a supportive and high-energy work environment where every team member has the opportunity to learn, grow, and achieve their career goals. Our culture is built on teamwork, integrity, and a strong work ethic. We are proud to provide hands-on training, leadership development, and career advancement opportunities for individuals who are motivated and eager to succeed.

By joining JMA, you’ll be part of a dynamic team that values professionalism, customer satisfaction, and continuous improvement. We work hard, celebrate achievements, and encourage a “work hard, play harder” mentality—making JMA a place where careers and people thrive.

Company Description

JMA Marketing Inc. is a fast-growing Marketing firm based in Gatineau. For over 7 years, we have specialized in delivering exceptional customer service, Sales, and tailored marketing solutions on behalf of leading telecommunications companies for major brands across Canada.\r\n\r\nAt JMA, we believe in creating a supportive and high-energy work environment where every team member has the opportunity to learn, grow, and achieve their career goals. Our culture is built on teamwork, integrity, and a strong work ethic. We are proud to provide hands-on training, leadership development, and career advancement opportunities for individuals who are motivated and eager to succeed.\r\n\r\nBy joining JMA, you’ll be part of a dynamic team that values professionalism, customer satisfaction, and continuous improvement. We work hard, celebrate achievements, and encourage a “work hard, play harder” mentality—making JMA a place where careers and people thrive.