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Customer Service Representative

Scotiabank

Heartland, Mississauga, Canada

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Full-time Posted: 7 days ago

Job Description

**Job Overview**

We are currently seeking a dedicated and friendly Customer Service Representative to join our team in the Heartland area of Mississauga, Ontario. This is an excellent opportunity for a motivated individual who enjoys working with people and is looking for a consistent work schedule of approximately 30 hours per week.

**Key Responsibilities**

• Deliver exceptional service by interacting with customers in a professional and courteous manner.
• Assist customers with inquiries, product or service information, and general support.
• Resolve customer concerns or issues effectively, ensuring a positive experience.
• Maintain current knowledge of company products, services, and policies to provide accurate information.
• Collaborate with team members to ensure daily operations run smoothly.

**Qualifications and Requirements**

• Proven ability to communicate clearly and effectively.
• Strong interpersonal skills with a customer-first mindset.
• Reliability and punctuality are essential.
• Ability to work a schedule of 30 hours per week.
• Must be able to commute to the Heartland, Mississauga area (Postal Code L5V 2X8).

**Work Details**

• **Schedule:** 30 Hours per Week
• **Region:** Heartland Town Centre area, Mississauga, ON
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