Customer Service Associate - Tommy's Express Car Wash
Job Description
Job Description
Job Description
Salary:
Position : Customer Service Team Member
Status:Full-Time & Part-Time
OpenShine Holdings Ltd., the operator of several Tommy's Express Car Wash franchises in Southwest Ontario, is seeking a highly motivated Customer Service Team member to support in the daily operations at our Tommys Express Brampton facility. We are a growing company with a team-oriented culture and a commitment to providing world-class customer service. We offer competitive wages, benefits and opportunities for career advancement within our growing organization. If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, we encourage you to apply!
About Tommy's Express:
At Tommy's Express, we are not just washing cars; we are creating an experience. Our facilities are designed with cutting-edge technology and a focus on providing exceptional customer service.
ROLE & RESPONSIBILITIES:
- Provide quick and friendly customer service to our guests within the car wash
- Promote and upsell membership packages to customers, emphasizing value and convenience.
- Exceed Guest expectations
- Learn and operate all aspects of POS and LPR systems
- Oversee all property aesthetics
- Create and retain new customer relations, including monthly wash packages
- Maintain cleanliness of interior and exterior of car wash and grounds
- Monitor the wash quality of the vehicle
- Learn and uphold the WE OWN IT culture
- Other duties as assigned; duties and responsibilities may change at any time with or without notice.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Exceptional Customer Service
- Must have good communication skills
- Previous sales experience is an asset
- Ability to work in a fast-paced environment and handle multiple tasks
- Proficient in cash handling and operating a cash register
- A winning attitude and great character
- Display self-discipline in setting and meeting goals.
JOIN US AND GROW WITH US!
We thank all those that have applied. Only those considered for the position will be contacted.
How to Apply
Ready to start your career as a Customer Service Associate - Tommy's Express Car Wash at OpenRoad Auto Group?
- Click the "Apply Now" button below.
- Review the safety warning in the modal.
- You will be redirected to the employer's official portal to complete your application.
- Ensure your resume and cover letter are tailored to the job description using our AI tools.
Frequently Asked Questions
Who is hiring?▼
This role is with OpenRoad Auto Group in Brampton.
Is this a remote position?▼
This appears to be an on-site role in Brampton.
What is the hiring process?▼
After you click "Apply Now", you will be redirected to the employer's official site to submit your resume. You can typically expect to hear back within 1-2 weeks if shortlisted.
How can I improve my application?▼
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What skills are needed?▼
Refer to the "Job Description" section above for a detailed list of required and preferred qualifications.