CSR – Customer Service Representative

Position: Customer Service Representative (Full-Time)

Location: Mississauga
Availability: Immediate
Schedule: Monday-Friday, 11:30 a.m.-9:00 p.m. & Optional Saturday, 12:00 p.m.-6:00 p.m.
Compensation: $500 – $1,000 per week (average pay; details disclosed during interview)
Training Provided: Paid

About Us: We are a fast-growing company seeking enthusiastic individuals to join our customer service team. As a Customer Service Representative, you’ll be crucial in driving sales and delivering exceptional service.

Responsibilities:

• Collaborate with team members to achieve monthly sales targets.
• Participate in daily sales and training meetings.
• Engage with customers to provide campaign information and connect them with client products and services.
• Manage customer inquiries, reservations, and confirmations.
• Support the team in analyzing and addressing their needs.
• Train new staff on sales systems and procedures.
• Perform general office duties, including processing applications and handling payments.
• Utilize Android systems for daily tasks.
• Maintain accurate records and follow up on paperwork.

Typical Day: You will engage with potential customers, assess their needs, and offer them our clients’ programs. Your role will involve face-to-face interactions (knocking on residential doors) and requires a proactive customer service and sales approach.

Ideal Candidate:

• Team-oriented with a positive, energetic, and outgoing demeanor.
• Excellent customer service skills with strong communication abilities.
• Professional appearance and demeanor.
• Proficient in English, both written and verbal.
• Reliable, punctual, and capable of working independently and in a team.
• Strong decision-making skills and resilience in handling customer objections.
• Organized, quick to learn, and adaptable to new tasks.

Opportunities for Growth: This position offers potential for advancement into management roles based on performance and dedication.

How to Apply: If you meet the qualifications and are eager to contribute to a dynamic team environment, we invite you to submit your resume for consideration.

Join us and be part of a team where your skills and commitment to customer satisfaction will be truly valued!

This is not a remote position!

Job Type: Full-time

Pay: $500.00-$1,000.00 per week

Schedule:

• Monday to Friday
• Weekends as needed

Language:

• English (required)

Work Location: In person