Credit / Customer Relations Administrator

Job Description

<p>Job Overview:</p><p>We are seeking a detail-oriented Credit / Customer Relations Administrator to join our team. The ideal candidate will have strong mathematical skills and experience in account reconciliation and financial services. This position offers the opportunity to work with accounting software and engage in account analysis.</p><p>Responsibilities:</p><ul><li><p>Process accounts and incoming payments accurately</p></li><li><p>Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data</p></li><li><p>Prepare bills, invoices, and bank deposits</p></li><li><p>Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted</p></li><li><p>Monitor customer account details for non-payments, delayed payments, or other irregularities</p></li><li><p>Investigate and resolve customer queries</p></li><li><p>Communicate with customers via phone or email in a professional manner</p></li><li><p>Working with and resolving incident reports</p></li><li><p>Payroll Backup</p></li></ul><p>Requirements:</p><ul><li><p>Proven working experience as an Accounts Receivable / Customer Care Clerk or in a similar role</p></li><li><p>Solid understanding of basic accounting principles</p></li><li><p>Proficiency in using accounting software (e.g., QBO)</p></li><li><p>Excellent math skills with high attention to detail</p></li><li><p>Strong organizational skills with the ability to prioritize tasks effectively</p></li><li><p>Ability to provide excellent customer service and maintain a professional phone etiquette</p></li><li><p>Knowledge of account analysis techniques</p></li></ul><p>If you are a dedicated individual with a passion for numbers and possess the required skills, we invite you to apply for this rewarding Accounts Receivable / Customer Care Clerk position.</p><p>Job Types: Full-time, Permanent</p><p>Pay: $43,680.00-$52,000.00 per year</p><p>Benefits:</p><ul><li>Company events</li><li>Dental care</li><li>Discounted or free food</li><li>Extended health care</li><li>RRSP match</li><li>Vision care</li></ul><p>Experience:</p><ul><li>Accounts receivable: 1 year (preferred)</li></ul><p>Work Location: In person</p>