Job Description:
Be an accurate and dependable resource having knowledge about services on campus Be able to comprehend and demonstrate competencies of City of Brampton and the Security policies and procedures with an ability to use a customer service approach Be attentive to the needs of the visitors and as well as be able to build relationships with the city community. Be able to keep an open and objective mind, remembering the city’s diverse community. Encourage a safe and supportive environment. Assist visitors, and employee during crisis and contact the necessary emergency services as needed Frequently inspect the facility for damage and report to management. Ensure that the property is safe by ensuring all security measures are functioning properly. Job Duties
Ability to work alone or in a team Enthusiastically conducts proactive patrols (exterior and Interior), and be able to address policy breeches, and note facility concerns. Ability to write detailed incident reports for all emergency and day to day activities Attend and investigate security alarms and emergencies in a timely and professional manner as not to create a panic amongst the public Monitor and authorize entrance and departure of employees, visitors and other persons Ability to de-escalate a crisis, provide support and liaise with emergency personnel including; police, fire and paramedic resources. Logging in/out of Key, Radio and pager audits Handle Lost & Found items and inquiries Report any unsafe working conditions in any/all departments Ability to provide first aid and medical response when required to any person(s) Respond to all types of occurrences. Maintain positive and constructive relationships with The Client’s staff and external clients by providing timely and accurate support as required. Patrol interior and exterior Perform duties and tasks assigned by the Security Leadership team and respond to the directions of the client; City of Brampton Performing other related duties as assigned by the City. Job Requirements:
Minimum Three (3) years Security Guard or related experience Minimum One (1) year Security Guard experience in a municipal government or corporate environment would be an asset. Post-Secondary education in a related field would be an asset. Must have excellent communication and interpersonal skills + Customer Service Skills Must possess a valid Security License for the Province of Ontario Must possess a current First Aid/CPR certification Physical Demands; excessive walking, standing, exposed to all weather conditions and extreme temperatures Utilize two-way radio and computer applications Excellent verbal and written English communications skills required.
Bilingual and Multilingual applicants preferred. Must participate in professional development and on-site leveling system requirements Must be flexible with shift availability (security operates 24 hours/day) Previous experience or training within a loss prevention/security field preferred Must complete all required site training within 30 day of on-site hire date Additional job-related task and duties as assigned Successful completion of CPO certification within first 6 months (training material and course cost covered by Paladin) Education Requirements (Any)
High School Diploma/GED
Certification Requirements (Any)
Standard First Aid, CPR Level C
Valid Ontario Security License
