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Chief Technology Officer (CTO) / Head of Digital Transformation

Lock Search Group


Position: Chief Technology Officer (CTO) / Head of Digital Transformation

Location: Toronto, ON


About the Role:

Our client, a Private Equity Tech firm seeks an innovative Chief Technology Officer (CTO) to lead digital transformation and e-commerce initiatives within the North American manufacturing and distribution portfolio. This role requires a strategic visionary who can drive digital innovation, enhance e-commerce capabilities, and elevate the customer experience using advanced technology and data-driven insights.



Key Responsibilities:


  • Spearhead digital and e-commerce strategies within the manufacturing and distribution sectors across North America.
  • Integrate advanced technologies and optimize systems to elevate e-commerce platforms and provide an exceptional customer experience.
  • Leverage real-time data and AI/machine learning to monitor market trends, inform strategic decisions, and strengthen the company’s competitive position.
  • Utilize platforms such as Gorgias, Tidio, and Zendesk to improve customer service, predict trends, and enhance operational efficiency.
  • Develop and maintain strong relationships with key decision-makers at major retail partners, including Amazon, Wayfair, Walmart, Costco, and others.
  • Lead initiatives that use data analytics to inform strategic choices and drive revenue growth.
  • Align digital transformation goals with the objectives of Private Equity stakeholders.

Qualifications/Must Haves:


  • Proven track record of digital innovation and e-commerce success within the manufacturing and distribution sectors.
  • Demonstrated expertise in AI and machine learning with recent accomplishments that highlight these capabilities.
  • Strong experience with platforms such as Gorgias, Tidio, and Zendesk.
  • Established relationships with decision-makers at Amazon, Wayfair, Walmart, Costco, and similar retail partners.
  • Recent success in using data and technology to monitor market trends and drive business strategies.
  • Experience working in a Private Equity environment.
  • Toronto-based, with ability to work on-site as required.


Interested and qualified candidates are encouraged to apply via this post, or by sending their resume to Ben Lamarche at blamarche@locksearchgroup.com.

To apply, please visit the following URL:https://en-ca.whatjobs.com/pub_api__cpl__81986318__4809?utm_campaign=publisher&utm_medium=api&utm_source=4809&geoID=6225→