Chief Risk Officer

  • Full Time
  • Toronto

Accoravillage


Wednesday, July 3, 2024

Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.


We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.



We’re looking for our next Chief Risk Officer. Could it be you?

Community Trust Company (CTC) is a member of the Questrade Group of Companies (QFG), which currently includes Questrade Inc., QuestEnterprise, Questrade Wealth Management Inc., CTC, Think!nsure Ltd., Flexiti Financial and Zolo Ventures Ltd.



What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs


Paid vacation, personal, and sick days for work-life balance

Competitive compensation and benefits packages


Hybrid and flexible work arrangements

Career growth and development opportunities


Opportunities to contribute to community causes

Work with diverse team members in an inclusive and collaborative environment


What’s it like working as a Chief Risk Officer at Community Trust Company?

The Chief Risk Officer is responsible for leading the design and implementation of the Company’s Risk Management Framework (RMF). This includes providing oversight and parameters around the various risks including but not limited to credit, liquidity, and other financial risks, and ensuring that these risks are appropriately managed and within the approved company risk appetite.



In this role, responsibilities include but are not limited to:

Leads the development of the CTC RMF and associated risk appetite statements that set an appropriate balance of risk and reward for the Company. The RMF will establish the model for internal ownership and control of risks, and the delegation of authorities from the CTC Board for acceptance of risks.



Leads the creation, review, and implementation of the company-wide risk and control oversight and reporting processes and ensures adherence to the RMF and risk appetites.

Contributes to the strategic direction of the organization through the development and implementation of Risk Management strategies, policies, and procedures in support of the Company’s goals. Ensures risk management policies directly reflect and align with the Company’s strategic plans and objectives. This connectivity will become increasingly important as it relates to new products, journeys, and new methods of credit lending.



Establishes strategic and productive interactions with the Chief Credit Officer, Head of Internal Audit, Enterprise Risk Management team, technology team and Enterprise Chief Risk Officer to continually review and refine the Community Trust Risk appetite.

Ensures lines of businesses adequately identify, measure, manage, monitor, and report all key risks including credit, market, liquidity, operational, third party, technology, and reputational risks. Identifies and manages emerging risks that may have an adverse impact on the Company’s ability to achieve its strategic goals and business plans.



Provides risk reporting and updates to the CTC Board, CTC Executive and to the QFG Risk Management group. Reports and escalates matters wherein activities do not align with or adhere to the Board-approved risk appetite.

Leads and participates in key risk management committees, including the Enterprise Risk Management Committee (ERMC), the Asset Liability Committee (ALCO), etc.



Maintains strong relationships with key independent oversight partners (e.g., Compliance and CAMLO, Internal Audit, Finance and QFG Risk Management).

Acts as the Company’s primary point of contact and Centre of Excellence relative to OSFI’s supervision of the Company, by responding to ongoing inquiries from OSFI, participating in supervisory reviews and other ongoing monitoring meetings, reviewing, and managing the status of remediation plans for OSFI recommendations.


Leads and manages the Risk Management team effectively, including talent management, performance management, employee engagement and succession planning.

So are YOU our next Chief Risk Officer? You are if you


Have senior level risk management experience within an OSFI regulated financial institution, or in an advisory/consulting practice for such an organization.

Have strong knowledge of credit, market, liquidity, operational (with an emphasis on thirdparty risk management) frameworks and sound practices.


Have strong knowledge of OSFI regulations and risk management principles and practices. Proven track record of successful relationships with financial industry regulators; OSFI, in particular, is strongly preferred.

Have experience working with an independent Board and Board Committees.


Have demonstrated ability to use knowledge of internal and external influences to ensure robust risk management in a responsive and agile environment.

Are a strong leader with a proven track record of successfully leading teams.


Are an influencer who communicates effectively in an impactful way

Sounds like you? Click below to apply!


At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence-not only for the benefit of our customers, but for those who build their career with us.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

  • 250 University Ave, Toronto, ON M5H 3E5, Canada
  • 5700 Yonge St, North York, ON M2M 4K2, Canada