Cashier Team Member (Front End Service) - Part Time

Job Description

**Job Summary**

Join our Customer Service & E-Commerce Team and become the face of Whole Foods Market! In this dynamic role, you will provide exceptional support to our customers, ensuring a positive shopping experience from the moment they enter the store until they check out. You will handle a variety of tasks, including processing transactions at the register, bagging groceries, working at the customer service desk, and performing e-commerce shopper duties. We are looking for individuals who are passionate about natural foods, dedicated to high standards of service, and eager to support our core values and company vision.

**Key Responsibilities**

• Provide courteous, friendly, and efficient service to customers and Team Members at all times.
• Execute efficient and accurate cash register functions, including scanning groceries and processing payments.
• Strictly adhere to government regulations regarding the sale of alcoholic beverages and taxation.
• Follow proper procedures for checks, ATM transactions, credit payments, and tares on scalable items.
• Maintain a pristine Front End area; clean and stock registers, change receipt tapes, and manage ribbons as needed.
• Handle cash responsibly, meeting or exceeding regional cashier variance policies.
• Assist supervisors in managing customer flow to reduce wait times and prevent line backups.
• Support the training of new Cashier and Cashier Assistant Team Members as requested.
• Perform assigned shopper tasks within the Customer Service & E-Commerce Team to support online orders.
• Answer phones and pages promptly and courteously, addressing customer needs effectively.
• Maximize sales potential through proper prepping, storing, rotating, stocking, and merchandising of products.
• Maintain cleanliness and safety standards across the department, including equipment maintenance.
• Perform opening, mid-shift, and closing duties, ensuring pricing and signage accuracy.
• Comply with all health, sanitation, safety, and Weights and Measures procedures.
• Report safety hazards or violations immediately to leadership.
• Arrive on time, properly groomed, and ready to work for all scheduled shifts, meetings, and training sessions.

**Qualifications and Skills**

• No prior retail experience required; we provide training.
• Strong basic math skills and attention to detail.
• proficiency with the Cashier Code Book and PLUs (Price Look-Up codes).
• Excellent communication skills with the ability to convey information respectfully to customers, peers, and vendors.
• Ability to work effectively in a fast-paced environment with a sense of urgency.
• Demonstrated patience and a willingness to work as part of a collaborative team.
• Strong work ethic and organizational skills, with the ability to follow directions and procedures.
• A genuine passion for natural foods and the Whole Foods Market mission.
• Understanding of and compliance with company quality goals.

**Physical Requirements and Working Conditions**

• Ability to lift up to 50 pounds.
• Ability to stand and walk for 6-8 hours during an 8-hour workday.
• Hand use required: single grasping, fine manipulation, pushing, and pulling.
• Motions required: bending, twisting, squatting, and reaching.
• Willingness to work a flexible schedule, including nights, weekends, and holidays as needed.
• Ability to use tools and heavy machinery, such as box cutters and electric pallet jacks.
• Comfortable working in wet and cold environments.
• Exposure to temperatures up to 90 degrees Fahrenheit (approx. 32 degrees Celsius).
• Exposure to FDA-approved cleaning chemicals.
• May require the use of ladders.

**Compensation and Benefits**

• Hourly Wage Range: $18.50 - $25.00 (Commensurate with experience).
• Whole Foods Market offers "Whole Benefits," which may include health insurance, retirement plan benefits, store discounts, paid time off, and access to other benefit programs. Eligibility is determined under the terms of the applicable plan at the date of hire.

**Equal Opportunity Employer**

Whole Foods Market is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.

**Accommodations**

If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the application process, please contact the local Human Resources office at the worksite where you are applying.