Cash Branch Manager

Job Description

Location: Calgary, Alberta, CA

Join a team rich in diversity, respect, and growth to make the world a safer place for families, communities, and businesses. At GardaWorld Cash Services, we take our security responsibility seriously and strive to inspire trust. Interested in an enriching and meaningful career? Join our ranks!

We are hiring a CVS Manager for our Cash Services division in Calgary, AB.

Your Mission

Reporting to the General Manager, CVS - Canada, you will be in charge of the cash processing team within our Cash Services Division. On a daily basis, you will be responsible for planning, organizing, and managing the work of your teams and ensuring customer satisfaction.

We are looking for a passionate leader who will be able to establish great relationships with their unionized employees.

What you’ll be doing

• Plan, organize, direct, and control the processing activities of the counting room


• Maintain and improve the quality, profitability, and safety of the services offered and respect production schedules


• Provide direction for the execution of the sector's activities


• Manage expenses according to the budget, both labor and current expenses


• Conduct investigations, as required, in collaboration with internal or external agencies to determine the causes of off-balance and claims


• Participate in the hiring plan for new staff and provide ongoing training to meet workforce needs


• Participate in the disciplinary or grievance process


• Follow-up on the productivity of the different sub-sectors of the department


• Implement action plans to achieve productivity objectives


• Participate in all process optimization initiatives


• Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures


• Any other related task

What we offer

• Competitive salary and benefits


• International company offering many career opportunities


• Free on-site parking

What we’re looking for

• 5+ years’ of management experience (unionized environment an asset)


• Excellent written and verbal communication skills (English)


• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint


• Health and Safety management experience


• Cash processing experience an asset


• Previous banking experience an asset


• Working with cash holdings on a regular basis an asset


• Working knowledge of Workers Compensation reporting process


• Driven by offering exceptional customer service


• Sense of urgency, outstanding communication, and problem solving


• Strong teamwork and partnership orientation

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.