Call Center Representative

Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a representative, you will be responsible for providing exceptional customer service and resolving inquiries over the phone. This is a full-time position with opportunities for growth and advancement. Duties: – Handle inbound and outbound calls in a professional and courteous manner – Assist customers with product inquiries, order placement, and issue resolution – Upsell products and services to maximize sales opportunities – Utilize effective communication skills to build rapport with customers – Provide accurate and timely information to customers – Perform data entry and accurately update customer records – Analyze customer needs and recommend appropriate solutions – Maintain a high level of phone etiquette and professionalism Qualifications: – Fluent in English, both written and verbal – Bilingual in Spanish is a plus – Excellent communication skills, both verbal and written – Strong problem-solving abilities – Ability to multitask and prioritize tasks effectively – Proficient in data entry and computer skills – Previous experience in sales or customer service is preferred Benefits: – Competitive salary based on experience – Comprehensive training program provided – Opportunities for career growth and advancement within the company Join our team of dedicated professionals and make a difference in the lives of our customers. Apply today to become a valued member of our Call Center Representative team!

Job Types: Full-time, Part-time

Pay: $24.00-$27.00 per hour

Additional pay:

• Bonus pay
• Commission pay
• Overtime pay
• Signing bonus
• Tips

Benefits:

• Dental care
• Flexible schedule
• Life insurance
• Paid time off
• Vision care

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person