Branch Manager

Job Description

<p><p><strong>Branch Manager</strong> in <strong>Calgary</strong>, you will own the branch’s performance and customer experience. You’ll lead a high-performing team, drive sales growth, and ensure operational excellence across warehousing, inventory, budgeting, and expenses. Reporting to the District Manager, you’ll provide clear direction, hands‑on coaching, and strong leadership that inspires results.</p>
<h3>How You’ll Make an Impact</h3>
<ul>
<li>Lead and develop the team: Recruit, onboard, train, and mentor staff; set clear goals; foster accountability and engagement.</li>
<li>Own the P&L: Manage budgets, expenses, and inventory with discipline; use data to make decisions that improve profitability and cash flow.</li>
<li>Champion customer service: Ensure a consistently excellent customer experience; resolve issues quickly; build lasting relationships that drive loyalty and repeat business.</li>
<li>Drive sales: Build and execute branch sales plans; cultivate key accounts and new opportunities; collaborate with vendors and internal partners to win.</li>
<li>Ensure safe, compliant operations: Uphold health & safety policies and regulatory requirements; promote a safety‑first culture.</li>
<li>Be a brand ambassador: Represent Westburne in the market; enhance our corporate image; support marketing and sales initiatives that elevate our presence.</li>
</ul>
<h3>What You Bring</h3>
<ul>
<li>2–3+ years of proven supervisory and sales experience, with a track record of meeting or exceeding revenue targets.</li>
<li>Strong relationship‑building and communication skills; you connect with customers, partners, and teams to create value.</li>
<li>Demonstrated leadership ability: you coach effectively, set clear expectations, and drive performance.</li>
<li>Customer service excellence: you’re committed to delivering an exceptional experience every time.</li>
<li>Operational acumen: experience managing inventory, warehousing, budgeting, and day‑to‑day branch operations.</li>
<li>Electrical industry experience (preferred) and a solid understanding of the market.</li>
<li>Organized, collaborative, and solutions‑oriented; you thrive in a fast‑paced, evolving environment.</li>
</ul>
<h3>Why Westburne</h3>
<ul>
<li>A positive work‑life balance and a dynamic environment motivated by new challenges.</li>
<li>Competitive compensation, comprehensive benefits, and pension options.</li>
<li>Career growth across a national organization committed to developing talent.</li>
<li>An inclusive workplace: Westburne is an equal opportunity employer and encourages all qualified candidates to apply.</li>
</ul>
<h3>What’s Next</h3>
<ul>
<li>If this sounds like the right fit, click Apply.</li>
<li>We thank all applicants for their interest; only those selected for interviews will be contacted.</li>
<li>If you require any accommodation in the application process, please contact us with the “Need Help” button in Fitzii.</li>
</ul>
<p>Branch Manager – Westburne – Calgary Main, AB</p></p>
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