Brampton FOH Team Member – Full Time

OVERVIEW

August 8 is an all-you-can-eat restaurant company that is independently owned and operated . We offer innovative Japanese fare and classic Chinese dim sum selections to our guests. We strive to deliver exceptional dining experiences and dedicate ourselves to building long-lasting business relationships with our customers, employees, and the communities where we co-exist.

BRIEF

We are looking for energetic, dependable, and self-motivated individuals to join our team. Candidates with open availability and/or prior experience as servers will be given special consideration.

TERMS:

• Permanent Full-Time
• Permanent Part-Time
• Weekend Availability

RESPONSIBILITIES:

Server:

• Engage with guests, take food orders and accurately enter them into the POS system.
• Deliver food, clear plates and reset tables in a timely fashion.
• Takes reservations and waiting lists, handles phone calls and customer inquiries and assists various restaurant staff when necessary.
• Provide exceptional customer service by addressing any customer inquiries or concerns promptly and professionally.

Busser:

• Communicate effectively with kitchen staff, servers, and other team members to ensure a smooth food delivery process.
• Assist in the preparation and setup of food items for service.
• Deliver food orders to customers’ tables promptly and accurately.
• Ensure that all food items are presented in an appealing and appetizing manner.
• Collaborate with the kitchen team to ensure that all food orders are complete and accurate before delivery.
• Assist with clearing tables and maintaining cleanliness in the dining area.

EXPECTATIONS:

• Prioritize and perform different tasks in an efficient manner
• Think critically and problem-solve independently
• Have sense of urgency during busy lunch and dinner services
• Clear communication with guests regarding issues that may arise
• Possess a strong urge to provide great dining experiences for our guests

MINIMUM REQUIREMENTS:

• Ability to communicate (verbally and in writing) in English
• Ability to understand and follow direction from others
• Ability to perform basic math functions
• Must have Smart Serve certification
• Must be 18 years of age

PHYSICAL REQUIREMENTS:

• Ability to bend at the waist and lift items up to 50lbs to waist level.
• Ability to carry items of up to 50 lbs.
• Ability to move items up to 30 lbs for distances of up to 25 feet.
• Ability to remain standing and active for an 8-12 hour shift.
• Ability to frequently climb and descend flights of stairs as well as ladders.
• Ability to hear, understand, and respond to colleagues’ and guests’ requests in a loud environment.
• Skill and co-ordination at using hands to write, pour, and carry several food/drinks at once, and carry several plates and bowls.

Job Types: Full-time, Permanent

Pay: From $17.20 per hour

Expected hours: 25 – 44 per week

Additional pay:

• Tips

Benefits:

• Discounted or free food
• Store discount

Flexible language requirement:

• French not required

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Application question(s):

• Can you commit to 25-44 hours per week?

Education:

• DCS / DEC (preferred)

Licence/Certification:

• Smart Serve (required)

Work Location: In person