Skip to content

BCM Shared Services Advisor

  • Full Time
  • Toronto

Royal Bank of Canada>




Job Summary


Job Description

WHAT IS THE OPPORTUNITY?

Support RBC businesses with incident management routines & real time incidents, employee mass communication tool usage, work area recovery testing, and adoption of customized business recovery strategies. Assist with the coordination of tactical planning and activities to achieve desired results in these main categories of work. Additionally, the overall recovery site management, scheduling of testing, and maintenance of the solution by coordinating with other internal partners.



WHAT WILL YOU DO?

  • Prepare business BCM Advisors for potential business disruptions through effective incident management guidance, communication and reporting processes
  • Coordinates tactical BCM activities including:
  • Conducts BCM exercises to validate planning assumptions and test controls (including work area recovery, contact exercises and tabletop simulations as required)
  • Triage incident calls during assigned BCM Pager rotation, supporting global business units – 24/7/365 (including holidays)
  • Ability to travel to the different work area recovery locations within the GTA region, and support business operations with an onsite presence starting from 3-5 days/week
  • Conduct periodic audits on recovery sites to maintain the integrity of the recovery solution, personnel access to the building, and key stakeholder list

WHAT DO YOU NEED TO SUCCEED?



 Must have:

  • College or University degree in Business Administration, Technology, or BCM and Emergency Management
  • Demonstrated ability in written and oral communication skills along with strong presentation skills. Ability to determine the information and communication needs of the stakeholders and project.
  • Ability to lead and support large business incident management teams
  • Proficiency in leveraging and using MS Office tools & Everbridge
     


Nice-to-have:

  • 5-10 year’s experience in the BCM & Emergency Management
  • Minimum 5 year’s experience in the Financial industry
  • Working with executives during incidents and business disruptions to restore to business as usual

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.



  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work


#LI-Hybrid


Job Skills

Availability Management, Business Continuity, Business Oriented, Communication, Critical Thinking, Cross-Departmental Collaboration, Decision Making, Drive to Impact, Group Problem Solving, Incident Handling, Incident Management, Incident Response, Planning Ability, Recovery Strategies, Risk Management, Teamwork

Additional Job Details



Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA


City:


MISSISSAUGA


Country:


Canada

Work hours/week:



37.5

Employment Type:



Full time


Platform:

GROUP RISK MANAGEMENT



Job Type:


Regular


Pay Type:


Salaried


Posted Date:


2024-07-31

Application Deadline:


2024-08-23

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.



Join our Talent Community


Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.



Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

To apply, please visit the following URL:https://en-ca.whatjobs.com/pub_api__cpl__77517210__4809?utm_campaign=publisher&utm_medium=api&utm_source=4809&geoID=6225→