Automotive Lease Renewal Manager

Job Description

<p>Who are we?</p><p>For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.</p><p>What are we looking for?</p><p>At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, and driven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.</p><p>Midtown Honda is seeking individuals interested in the role of Automotive Lease Renewal Manager. The Sales Consultant, under the direction of the Sales Manager, will primarily be responsible sell/lease new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.</p><p>Job Qualifications:</p><ul><li>2+ years in automotive sales, leasing, or customer service</li><li>Strong communication and negotiation skills</li><li>Knowledge of leasing structures and finance options</li><li>CRM proficiency (e.g., DealerSocket, VinSolutions, or similar)</li><li>A customer-first mindset and a passion for helping people</li><li>Ability to work independently and hit renewal targets</li></ul><p>Job Requirements:</p><ul><li>Proactively contact customers approaching lease maturity to discuss renewal options</li><li>Present tailored solutions including lease extensions, upgrades</li><li>Collaborate with sales and finance teams to structure competitive renewal offers</li><li>Maintain accurate lease tracking and follow-up schedules</li><li>Analyze renewal trends and customer feedback to improve retention strategies</li><li>Ensure a smooth, customer-friendly transition from old lease to new vehicle</li><li>Stay up-to-date on manufacturer incentives, programs, and inventory</li></ul><p>Additional Responsibilities:</p><ul><li>Wears proper professional attire as per Company Dress Code Policy</li><li>Achieves monthly and annual goals and objectives for sales and gross</li><li>Participates in all manufacturers as well as dealership-initiated training</li><li>Other duties as assigned</li></ul><p>Why choose Rafih?</p><ul><li>Competitive compensation and bonus plans</li><li>Competitive Employee Benefits program</li><li>Comprehensive training to set you up for success in your role</li><li>A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support</li><li>Advancement opportunities</li><li>A company culture focused on inclusivity, diversity, employee wellness, and community engagement</li><li>Employee engagement and recognition events</li></ul><p><em>Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment.</em></p><p>We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview will be considered at this time.</p><p>Job Types: Full-time, Permanent</p><p>Benefits:</p><ul><li>Company events</li><li>Dental care</li><li>Extended health care</li><li>Life insurance</li><li>On-site parking</li><li>Store discount</li><li>Vision care</li></ul><p>Ability to commute/relocate:</p><ul><li>North York, ON M6A 2V1: reliably commute or plan to relocate before starting work (required)</li></ul><p>Experience:</p><ul><li>sales: 2 years (preferred)</li></ul><p>Licence/Certification:</p><ul><li>OMVIC (required)</li></ul><p>Work Location: In person</p>