Amazon
Purview of a Operations Manager
Manager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience or business continuity.
The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in both written and oral forms. She/he should be able to come up with process improvements and drive them through to completion.
A day in the life:
Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
- Developing and/or referring to performance metrics to drive team performance and business results.
- Identifying the business impact of trends and making data-backed decisions.
BASIC QUALIFICATIONS
– 1+ years of employee and performance management experience
– Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
– Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
– Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
PREFERRED QUALIFICATIONS
– 1+ years of performance metrics, process improvement, or lean techniques experience
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