Agent.e service à la clientèle

Job Description

<b>Job Description</b><br><span ><p ><span ><span ><span ><span >Tu aimerais joindre une équipe soudée et travailler dans un environnement convivial où ton opinion compte</span></span><span ><span > </span></span><span ><span >? Ça tombe bien, car notre client est actuellement à la recherche d’un. e agent. e au service à la clientèle.</span></span></span></span><br /></p><p ><span ><span ><span ><span ><b style="font-family:PuviSemibold, sans-serif; font-weight:400">Ce qu’il te propose</b></span></span></span><span ><span ><span ><b style="font-family:PuviSemibold, sans-serif; font-weight:400"> </b></span></span></span><span ><span ><span ><b style="font-family:PuviSemibold, sans-serif; font-weight:400">?</b></span></span></span></span><br /></p><ul style="margin:0px; padding:0px; list-style:outside none none; background-image:none"><li ><span ><span ><span ><span ><span >Un salaire compétitif</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Des assurances collectives et un REER avec participation de l’employeur</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >3 semaines de vacances</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Des sorties mensuelles.</span></span></span></span></span><br /></li></ul><p ><span ><span ><span ><span ><b style="font-family:PuviSemibold, sans-serif; font-weight:400">Quel serait ton rôle</b></span></span><span ><span ><b style="font-family:PuviSemibold, sans-serif; font-weight:400"> </b></span></span><span ><span ><b style="font-family:PuviSemibold, sans-serif; font-weight:400">?</b></span></span></span></span><br /></p><p ><span ><span ><span ><span >En collaboration avec le Directeur général, tu serais responsable de planifier, coordonner, organiser et évaluer l’ensemble des activités administratives. Plus précisément, tes principales tâches seraient de :</span></span></span></span><br /></p><ul style="margin:0px; padding:0px; list-style:outside none none; background-image:none"><li ><span ><span ><span ><span ><span >Prendre les appels téléphoniques</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Acheminer les appels et transférer les messages aux personnes concernées</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Supporter les clients de l’Ontario et de l’Ouest canadien</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Prendre et passer des commandes</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Fournir un soutien administratif à l’équipe interne, aux représentants sur la route et aux clients</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Collaborer étroitement avec l’équipe interne et les vendeurs sur la route</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Veiller à l’amélioration des méthodes en lien avec le service à la clientèle</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Effectuer des suivis auprès des clients</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Préparer des notes de crédits</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Faire le lien entre les clients et les représentants</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Préparer divers rapports destinés au superviseur</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Soutenir les représentants dans leurs demandes d’échantillons de produits</span></span></span><span ><span ><span > </span></span></span><span ><span ><span >;</span></span></span></span></span><br /></li><li ><span ><span ><span ><span ><span >Effectuer toutes autres tâches connexes.</span></span></span></span></span><br /></li></ul><p ><br /></p></span><br /><span ><h3>Profil</h3><p ><span >L’opportunité t’intéresse toujours</span><span > </span><span >? Tu es une personne rigoureuse, allumée, dynamique, et tu corresponds au profil suivant</span><span > </span><span >?</span><br /></p><ul style="margin:0px; padding:0px; list-style:outside none none; background-image:none; color:rgb(49, 57, 73); font-family:PuviMedium; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)"><li ><span ><span >Expérience minimum d’un an au service à la clientèle</span><span > </span><span >;</span></span><br /></li><li ><span ><span >Bilingue (français et anglais)</span><span > </span><span >;</span></span><br /></li><li ><span ><span >Maîtrise avancée des logiciels Excel et Word</span><span > </span><span >;</span></span><br /></li><li ><span ><span >Courtoisie.</span></span><br /></li></ul><p ><span > </span><br /></p><p ><span >Postule sans plus tarder</span><span > </span><span >!</span><br /></p><p ><span >*Prendre note que seules les candidatures retenues seront contactées.</span><br /></p><p><br /></p></span><br /><br><b>Requirements</b><br>L’opportunité t’intéresse toujours ? Tu es une personne rigoureuse, allumée, dynamique, et tu corresponds au profil suivant ? Expérience minimum d’un an au service à la clientèle ; Bilingue (français et anglais) ; Maîtrise avancée des logiciels Excel et Word ; Courtoisie. Postule sans plus tarder ! *Prendre note que seules les candidatures retenues seront contactées.